Mathes Vacation Packages

Had an amazing time

Staff were pleasant, helpful and friendly, led by a great example from Anna, the manager. All inclusive food option amongst the best we have experienced. Property was spotless and room was of good size. Even though this was boutique hotel of only about 50 rooms, there were still day and evening activities for those who wanted to join in. Free parking was easy on a quiet rood just off the main route through Aghia Marina and outside the hotel. There is a convenient pathway from the rear of the hotel down to the main road, which about 50 yards long. Getting back up shouldn’t be an issue for anyone of average fitness with some steps then up to the pool area, though not suitable this way for anyone with mobility issues. All in all, we saw many good reviews before we booked and we were not disappointed. I can think of many so- called 5* hotel chains who could learn much from the way this hotel is run… Highly recommended!

The room was super clean and the staff were always helpful and joyous. The location is great with a beach on the other side of the road and a short car trip to Old Town. Food was surprisingly good, we chose to eat there a couple of nights.

The hotel itself is beautiful, with great facilities and lovely views of both the mountains and the sea. The shared pool access rooms are definitely worth it and really enhanced the experience. The pool bar was also a highlight, and Elissa in particular provided fabulous service throughout our stay. That said, there were a few areas where the experience fell short of what you would expect from a true 5* hotel. The vegetarian food options were quite limited and unfortunately was not very good overall. We also found the reception staff fairly unhelpful, starting from check-in where we were simply handed an information sheet rather than being properly welcomed or briefed on the hotel. To make matters worse, some of the information provided was inaccurate — for example, the à la carte restaurant was advertised as open for dinner bookings, but we later discovered it only operated two nights a week, meaning we were unable to get a reservation during our stay. Drinks were another disappointment. While using non-premium brands isn’t necessarily an issue, the menu was misleading in places — for example, the Aperol Spritz was advertised as containing Aperol, but was instead made with a much cheaper alternative, which noticeably affected the quality. Overall, I’d say the hotel has the facilities and appearance of a 5* resort, but the service and attention to detail felt much closer to a 4* experience.