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Crowne Plaza Madrid - Centre Retiro by IHG

4.0 star property
Hotel with a restaurant, near El Retiro Park

Choose dates to view prices

Photo gallery for Crowne Plaza Madrid - Centre Retiro by IHG

Restaurant
Exterior
Meeting facility
Desk, laptop workspace, blackout drapes, soundproofing
Meeting facility
Crowne Plaza Madrid - Centre Retiro offers a peaceful escape near El Retiro Park with a beautiful garden setting. Enjoy the modern gym, regional flavors at the on-site restaurant, and WiFi-equipped rooms. The attentive staff ensures a comfortable, convenient upscale experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking available
  • Gym
  • Housekeeping
  • 24/7 front desk

Room options

Check availability for these dates

Tonight

Sep. 6 - Sep. 7
Check availability for tonight Sep. 6 - Sep. 7

Tomorrow

Sep. 7 - Sep. 8
Check availability for tomorrow Sep. 7 - Sep. 8
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(51 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - twin
Blackout drapes/curtains
Bathrobes
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Calle Pez Volador 1, Madrid, 28007

What's nearby

  • El Retiro Park - 14 min walk - 1.2 km
  • Movistar Arena - 16 min walk - 1.4 km
  • Gran Via - 4 min drive - 2.8 km
  • Prado Museum - 4 min drive - 3.2 km
  • Puerta del Sol - 5 min drive - 3.6 km

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪La Rollerie - ‬6 min walk
  • ‪Cervejaria Jumar - ‬3 min walk
  • ‪Cafetería Gost Lira - ‬7 min walk
  • ‪Ibiza 74 - ‬8 min walk
  • ‪Kaffeeina - ‬7 min walk

About this property

Crowne Plaza Madrid - Centre Retiro by IHG

Upscale hotel near El Retiro Park
Movistar Arena is located near Crowne Plaza Madrid - Centre Retiro by IHG, which provides a garden, a gym, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • A 24-hour front desk, smoke-free premises, and outdoor furniture
  • A banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 157 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and tubs or showers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Crowne Plaza Madrid - Centre Retiro by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Madrid - Centre Retiro by IHG?

As of Sept 6, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid - Centre Retiro by IHG on Sept 28, 2025 start from CA $259.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Madrid - Centre Retiro by IHG?

Self parking is available for EUR 26 per day.

What time is check-in at Crowne Plaza Madrid - Centre Retiro by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from 5:30 AM–6:00 AM for a fee.

What time is check-out at Crowne Plaza Madrid - Centre Retiro by IHG?

Check-out is at noon.

Where is Crowne Plaza Madrid - Centre Retiro by IHG located?

Located in Retiro, this hotel is within a 15-minute walk of Hospital Gregorio Maranon and El Retiro Park. Prado Museum and Movistar Arena are also within 2 mi (3 km). Sainz de Baranda Station is only a 3-minute walk and Conde de Casal Station is 9 minutes.

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Crowne Plaza Madrid - Centre Retiro by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 393 out of 529 reviews
Rating 8 - Good. 93 out of 529 reviews
Rating 6 - Okay. 29 out of 529 reviews
Rating 4 - Poor. 8 out of 529 reviews
Rating 2 - Terrible. 6 out of 529 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortable stay - clean rooms, friendly staff, very easy transportation options! The beds were amazing!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Joyleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Sammar

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great location, near all the main attractions of Madrid.
Stayed 3 nights in Jul 2025

10/10 Excellent

Liangyin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a king sized bed room and it was one of the most comfiest beds I’ve slept in!! Everyone was lovely and would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walking distance to the park.
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really friendly and helpful. Rooms are clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Dharwin

Liked: Staff & service, amenities, property conditions & facilities
Hotel is quiet and near metro stations that will take you around Madrid.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Will be back again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and kind staff.
Stayed 1 night in Apr 2025

6/10 Okay

juan

Ok hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Ritin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're brilliant. They looked after me and my family. Good location which is near some local areas for food and the retiro park. Taxis are located outside hotel. The rooms and interior were clean and modern and good for families. The bar and food was excellent.
Stayed 3 nights in Jul 2025

8/10 Good

caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated a step away from the hustle abd bustie of the city but more or less on the metro a great location to stay.
Stayed 5 nights in May 2025

10/10 Excellent

SERGIO ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 1 night in Jul 2025

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Nice, clean hotel. Great area.
Stayed 3 nights in May 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great location
Stayed 2 nights in Mar 2025

8/10 Good

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location you can walk or take taxi to points of interest.
Stayed 6 nights in Feb 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to el Retiro and Museum del Prado
Stayed 4 nights in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay , everything we needed. Great room and service . Breakfast was great. Metro stop and park close by were convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ciara Anne

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet hotel on the east side of the city, but within walking distance of Retiro Park. We bought metro cards and regularly used the station just a few minutes walk from the hotel so the location worked for us. Breakfast was very good - lots of options. Only annoyance is that I can’t collect IHG points because I booked via Expedia.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alison

Liked: Amenities
We chose this hotel for its location for metro, bus and walking through Retiro, and on reading reviews that it was quiet and pleasant-all of these points were absolutely true. We loved our stay. Clean, quiet, with helpful and knowledgeable staff, some good restaurants within 5 minutes walk. It just so happened we had a week of extremely hot weather, and the AC worked very well! Wonderful buffet breakfast too!
Stayed 7 nights in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. No complaints at all.
Stayed 6 nights in May 2025

2/10 Terrible

Victor

Disliked: Staff & service, amenities, property conditions & facilities
Staff charged me much higher price than was initially quoted by Expedia. This makes me not rely on the Expedia quoted price in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The room was really clean and the staff were very helpful.
Stayed 2 nights in Feb 2025