- Liked: Amenities
- Disliked: Cleanliness, staff & service
I have booked a total of 4 x superior double rooms in the hotel for our whole team to stay, the rooms we were given were more like a single room instead of a standard double. My room only had a small queen bed pushed all the way against the wall with no bedside tables whatsoever because it was a long narrow room! The mirror in the bath room also had fingers prints which I think it was un-acceptable from cleanness view of point. I reported to the reception, hotel response was they were fully booked and not able to give us the standard superior room to us!!! The hotel did not made any efforts to compensate us at all! I had a overall very disappointing experience with Hotel Regina. Positive point is the hotel location is convenience.
Stayed 2 nights in Dec. 2019