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Hotel Regina

Photo gallery for Hotel Regina

Reception
Terrace/Patio
Terrace/Patio
Hypo-allergenic bedding, memory foam beds, minibar, in-room safe
Hypo-allergenic bedding, memory foam beds, minibar, in-room safe

Overview of Hotel Regina

VIP Access

Hotel Regina

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Alcala 19, Madrid, Madrid, 28014

Explore the area

  • Popular LocationGran Via Street3 min walk
  • Popular LocationPuerta del Sol3 min walk
  • Popular LocationPlaza Mayor9 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)24 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, Hotel Regina is connected to a shopping center. Plaza de Cibeles and Puerta del Sol are notable landmarks, and travelers looking to shop may want to visit Gran Via Street and Mercado de San Miguel. Looking to enjoy an event or a game while in town? See what's happening at WiZink Center or Las Ventas.

What's nearby

  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Thyssen-Bornemisza National Museum - 8 min walk
  • Plaza de Cibeles - 9 min walk
  • Plaza Mayor - 9 min walk

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • Caramba — 1 min walk
  • Steak 'n Shake — 2 min walk
  • Pizzería El Trébol — 2 min walk
  • La Marmita — 3 min walk
  • La Finca de Susana — 3 min walk

About this property

Hotel Regina

3-star shopping hotel connected to the convention center in Madrid Centro
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. All 175 soundproofed rooms feature free WiFi and memory foam beds. Other amenities available to guests include minibars, room service, and pillow menus.
Hotel Regina offers 175 accommodations with minibars and safes. Beds feature memory foam mattresses. A pillow menu is available. This Madrid hotel provides complimentary wireless Internet access.

Bathrooms include bidets and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 164 ft (EUR 30 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: EUR 15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Family friendly

  • Art supplies
  • Baby bath
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Conference center (3552 square feet of space)
  • Meeting rooms - 4

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 30 per day(164 ft away; open 24 hours)
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts Visa, Mastercard, American Express, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 1027 out of 1502 reviews
5 - Excellent 68%
Rating 4 - Good. 369 out of 1502 reviews
4 - Good 25%
Rating 3 - Okay. 58 out of 1502 reviews
3 - Okay 4%
Rating 2 - Poor. 33 out of 1502 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 1502 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, close to everything, nice and clean room
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently stayed at Regina Madrid. All I can say is wow. Coming off of a missed flight and a 3 hour line to schedule an unplanned overnight in Madrid, we were coming into town wrecked. Our cab driver recommended Regina and just by the lobby vibe we were already so pleased with the recommendation. Javier at the front desk saw us first, and after hearing what we had been through took action, upgraded our room to top floor accommodation with balcony, got us directions for an amazing dinner, situated us quickly at the bar adjacent to the check in for a drink while we waited for the arrangements to be made, and gave us some of the best customer service I have ever received. Anywhere. This man deserves such special recognition, he literally righted the ship made the trip for us in 30 seconds flat. The hotel is impeccable, and free breakfast is amazing, the rooms are very clean with American outlets and English on all appliances which is a bonus, in addition to all of the finer crafting of European design throughout. Slept like a baby on a great mattress, shower was high design and very luxury, washed the airport away quickly. Located on a high street right in front of the Hermès shop and the Four Seasons which gives you one of the best views of the city and a quick walk to amazing sights and food. The standards in this hotel are impeccable, and even the ride to the airport was available three minutes after we ordered it. Major power move staying at this hotel.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, steps away from El Sol on Alcala street. Room was clean, comfortable, renovated, quiet. Hotel is well maintained, nicely decorated. Staff is friendly, helpful and courteous. Complementary breakfast was very god. No complains at all.
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and extremely clean. The staff was super friendly and helpful. I am picky and there really wasn’t anything I could complain about.
Stayed 4 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and boutique style ambience
Stayed 7 nights in Sep 2021