Find Hotels by Americinn in Madrid from CA $98

"Everything was great, cleanliness, beautiful property. The breakfast was out of quite a few options and the coffee wasn’t working. But everything else was great!"

"Lots of construction going on. Rooms were ok. There was no coffee pot in our room. No employee available to ask for one. Couch was dirty in room pull out couch was very poor. The remote in the room had one for both tvs, not convenient. "

"We were in the area for a concert at the Casey's center. Nice walk, hotel was very clean, friendly staff and a very neat vibe. Will definitely be back when in the area."

"Very convenient location for downtown activities. Easy to locate and access. Exceptional accommodations and facilities."

"It was an event night at yhe Casey Center. We arrived promptly at 3pm. We sre do glad we did because the parking lot for the hotel filled fast. Having talked eith guests who stayed in 2025. The close parking lot in front of the hotel was closed in March 2025 when they stayed. The line that formed at vheck in went rather fast. The gentleman who checked us in was all business and no personality. Which i think rubbed off on the other two workers as well. Hospitality was lacking at the first of contact. We were very thankful for Kevin who gave us a ride and picked us up from the Casey Center. Wonderful guy!! To great care of us! Lady in the elevator when leaving asked if we enjoyed our stay. She was friendly and gave mor Hospitality than the gal who checked us out. We didnt do the breakfast because an additional $50 to be allowed breakfast on site is uncalled for. We went to Ihop and had a delicious and less expensive meal option. Our room was comfortable. But is definitely starting to show age. From google info it looks like this site may be for sale or sold. But that doesnt excuse staff from offering a pleasant experience to guests. It wasnt just us ushered in and sent on our ways. Hospitality and customer serve lacking."

"Went there for the cool hot tub - but unfortunately it was down for the weekend"

"Hotel provided all necessary services "

"Good choice of food"

"I checked in on Friday with my service dog. The staff was great. I was asked what floor and I suggested one closest to the ground. The hotel was very clean and stocked. My bed was very comfortable and I definitely will be back and I highly recommend"