Madison Heights Vacation Packages

A nice room. Happy to have soap, the bed was a little hard. Pillows were better than last time.

I love this hotel and highly recommend everyone. Thank you for managing hotel.

Great staff! Manny was the best!

Great location and very convenient, clean, modern room with lots of storage and enough space for 4 to sleep comfortably. We appreciated the kitchen that made our breakfast easy every morning. Nice and free laundry facilities (bring your own detergent). Why not 5 stars? - The room only had a built-in desk and one chair. It would be nice to put some round table and 3 more chairs there, especially that there was enough space for it. Having a full kitchen but no place to eat was a bit strange. - Communication was mixed. They never responded to my messages on Expedia (regarding early check in). I ended up finding the hotel's direct website, registered there, for which I got an SMS from a number to which I was able to text back and get response immediately. As the hotel is listed on Expedia, it would be nice if they responded to standard platform's messaging like other hotels do, without me finding out ways to contact them.

Conveniently located. Several amenities bir a quick bit availabke. But my Room was not made up or refreshed on second day by 4 pm. Very full hotel due to World Cup. When i left at 6:15 am i asked desk ckerk to call fir a taxi but he directed me outside instead to a cab that was occupied. No one else around so inhadvto walk to intersection to flag another. Lack if customer care at that hour. Several staff behind desk.