Mack Vacation Packages

Clean room

Brooke was amazing, she truly delivered and was incredible. Views were amazing, Lionsback, the sunrise, the moon.

It was unique and beautiful.

Convenient location, spacious and clean rooms. Nice pool area. Desk staff was not trained in guest service at all. My check in experience made me question my decision to stay. Completely off-putting that chairs were constantly stacked on tables during coffee shop closing times. No where to sit in the lobby as a result and very uninviting.

The Air Conditioning is totally inadequate. You cannot set lower than 70 degrees and never cooled below 72. Even with ceiling fan, I couldn’t sleep much and woke sweating every night. The 70 degree rule is programmed into the thermostat-apparently in all units. I complained but nothing was done except their explanation that the AC unit would freeze up if turn down. The doors to the bathroom are sliding barn doors that do not fully close leaving gaps in privacy. WiFi is fee only…$9.95 a day or 50 bucks for a package deal. Cellular service is marginal and variable. Our one bedroom unit was nice and large and well equipped. Location is good but may be a bit far out if you want in the middle of town. Our unit was quiet. Since most of my days are spent away from my unit, I am there mostly to sleep and that didn’t go well. There is no food service after 2 in the afternoon and most restaurants are about 2 miles or more.