"The room was clean and the air conditioning worked perfectly, which made for a comfortable stay.
However, my check‑in was delayed because Hotels.com sent the hotel incorrect details for my booking — specifically, the wrong first name. As a result, the staff had to spend time verifying that the reservation was actually mine. Everything else on the booking was accurate except for the first name.
I’m not sure how this happened, especially since I’ve used Hotels.com to book this same hotel several times without any issues. It would be helpful if this could be looked into to prevent similar delays in the future."
"Hotel is quite nice for an old place but could do with a bit of TLC and some modernisation. However, the room was clean and comfortable (apart from the pillows which were like flagstones 😖) and there’s plenty of parking space.
I got an attic style room and if I had a pound for every time I cracked my head on a ceiling beam, I’d have about £17 by now.
The WiFi is poor and slow in room 302 but gets a bit faster when you’re in the bar area 🤔.
The gym facilities were pretty good and the pool looked good too.
I work all over the country, usually staying in 2/3 different hotels per week, and this one achieved the UK record for the most expensive pint of soda & lime I ever encountered 😳 £6.30!!! What a rip off!!! I don’t mind paying that (or quite often more than that) for a pint of lager, but for soda water and a splash of lime cordial …. that takes the biscuit … so much so that they didn’t get another penny out of me during my stay. I’d normally stay in the hotel for dinner and a few evening drinks but any establishment will only rip me off once, so I went out to spend my (company expenses) money elsewhere instead 👍
Needless to say there will be no return visit from me. "
"Staff are always helpful and professional! Loved the complimentary waters - still and sparkling, one of the reasons why I return to this property. It might seem such a small detail, but also the Border biscuts are lovely perks to have! Property is scenic and quiet. Anemities incredable. Pur bathroom had a bath and a shower. Bed so comfortable. Anything you might need the room provides - hairdryer, ironing, etc. And parking is included which is a massive plus! Will stay here again!
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"The staff were very good and evening meal and breakfast very nice. Very disappointed with the fact the key card holder said the bar opened TV12 noon on Saturday but when we asked staff they said it was not open until 3pm. We had arranged to meet friends in the bar at 12 noon so we all had to go into town before the football match which was the purpose of our stay. Maybe someone can amend the information."
"We were late for breakfast but there was still a full choice of tasty wholesome food available . Bed very comfortable . Room clean and tidy. Staff were smiley and helpful where necessary. Great location for motorway links etc yet no traffic noise . The only negative experience we had was the car park arrangements charging £5 per night and feeling worried about being fined for overstay / incorrect parking etc. We will look elsewhere on our next visit to Chatham . "
Cosy Escape Heated Luxury pod and hot tub: This vacation home near Loose is located on the waterfront and has an outdoor pool, a private yard, and free WiFi to put you at ease in your new surroundings. Kitchen amenities include a fridge, a stovetop, and an electric kettle. See all vacation rentals in Loose.
If I need to cancel my hotel reservation in Loose, will I receive a refund?
Yes! You'll find that most hotel bookings are fully refundable if you cancel before the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of the scheduled arrival. If you booked a non-refundable reservation, you might be able to still cancel and receive a refund within a 24-hour period of your booking. Filter your search by fully refundable to find flexible hotel deals in Loose.
Visitors to Loose are sure to find plenty to explore and enjoy. In Loose, there are 8 hotels and other accommodations to choose from. Find out more about Loose.
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