Kutztown Vacation Packages

Customer Service was excellent. We didn't like the smell of the carpet.

Our family enjoy a great time sharing fun, games, good food and a fantastic place to every night a good surprise. The home was spotless, organized, and had plenty of surprises. From a heated bathroom, to old time acrade games, to an adjustable bed. The children did not want to leave their Mario theme room. I am looking forward to a return trip.

Booked thru Expedia the hotel didn’t honor the hotels website showing if you stay two or more nights get both parks because we booked thru Expedia not the hotel itself. Read online hotel had free breakfast yet we were charged $36 a person even my 2 y/o grandchild was charged same price plus tip automatically included in bill. Had to pay for parking even though I paid for a 4 day stay. Cost for parking was per day. Furniture specially the couch in room was stained everywhere. Rugs in room very dirty I used a white towel to clean up an ice cube white towel was black afterwards. Also had to pay a $143 resort fee I top of hotel bill. They really know how to nickel and dime you and false advertise two parks when staying but don’t honor it if you don’t book directly with hotel even though I could not find where this was posted on their site. How are they allowed to do this because they allow Expedia to sell their rooms for them yet don’t honor anything they advertise if you use their approved third party vendors. Also got a room with a stone wall blocking my entire view asked for a balcony and got a floor patio next to a huge air conditioner that was loud all day and night.

Love it real nice place.. im thinking about going back

my first time at the poconos great experience