Keyport Vacation Packages

En voyant tous les mauvais commentaires nous avons eu un peu peur de venir dans cet hôtel. Mais quelle surprise nous avons eu en arrivant! Emplacement idéal, tout est à maximum 30min à pieds, chambre plus que correcte et personnel serviable. Certes il a fallu attendre plus de une heure pour le check in mais je pense que c’est à cause des travaux qui sont désormais finis. Venez profiter de New York comme il se doit dans ce superbe hôtel!

A very efficiently designed room. Energy-saving, streamlined features. Comfortable bed, beautiful oversized shower, and huge bath towels. Perfect spot near Broadway theaters and restaurants.

I had sent two messages to the hotel to check that I had booked the right room type to see the full view ranging from the Brooklyn Bridge, city skyline and all the way to the Statue of Liberty. It is my fault for not following up for a response because I ended up having to choose between the room they gave me (bridge view only) or partial skyline and statue. I chose the statue view but was disappointed as I paid the amount I did expecting the full view. My mistake, not the hotel’s but if you send a message requiring a response, you may not get one. My advise - FOLLOW UP!!! Also, if you have a camera that is anything other than an iPhone, they will not let you use it on the property (from the outside at least). There is mention of this on their website (if it would occur to you to check for such things) but it merely states that no professional photography is permitted without a contract with the property (it does not however state that a camera cannot be used at all) so I was again disappointed to find that this extends to using a hand held fairly basic camera. Most people use their phones I realize, but this is something to be aware of if you plan to use an actual camera or God forbid any type of zoom lense to capture the amazing view. The elevator keys are temperamental and on one occasion I was trapped in the elevator until someone else entered but the staff I encountered were all really friendly and overall it is a really nice hotel in a great location.

elegant, but affordable. family friendly. personable staff. beautiful rooms

June checked us in for The Plaza and was excellent. He was friendly and offered us a room upgrade. We ended up moving to a family suite with 2 queen beds, a sitting area and bar area with a sink and microwave. The room was spectacular. Doormen were also super friendly and bellman was helpful too. The service here is exceptional and the rooms and common areas are beautiful. Highly recommend the hotel for a luxury experience.