Juan Gómez Rendón Vacation Packages

Hotel Azul is in the most historic part of downtown across from lovely Plaza de San Sebastián. If you tell a taxis driver “Plaza de San Sebastián,” that’s all they need to know. Not a lot of traffic on this street but taxis on streets above & below. We stayed 9 nights in this small modest hotel and loved it. The staff is very friendly & helpful. Everything downtown is in easy walking distance & there’s lots to see. First floor is one flight up, but luggage assistance is available.

I loved this hotel is the best one in this town

What a beautiful hotel! I felt like i was in Italy, yet right outside was Ecuadorian chocolate and coffee. And everything else. The receptionist was lovely and very helpful. It is on a VERY busy street, so i would not want to be driving there, and ther room I was in was next to the reception area, so it was noisy. Ask for a room farther away if noise bothers you.

They are professional

My stay at this resort started off poorly due to a lack of proper guidance at check-in. Jefferson, the receptionist, failed to provide basic information such as buffet times, snack bar locations, or general amenities, which made our first day very frustrating. To add to that, we were unexpectedly charged a 15% fee despite showing tourist passports—this felt unfair, especially since I had already booked through Expedia at standard rates. The food overall was average. Buffet meals were served in large batches and often cold. The snack bar offerings were minimal—usually just two nuggets with fries or the occasional burger, pizza, or wings (again, just two per serving). On a positive note, the main pool was beautiful, and the spa was truly the highlight of our stay. The service there was exceptional, and the massage area was relaxing and top-notch.