Huelsa Vacation Packages

A few staff were rude when problems were addressed as if it were the guests fault. Coffee in 3 places not working and when I asked if I can use the one working the waiter got furious with me because he though I was coming in for breakfast after 10 am. God forbid I ask a question. Parking is terrible. Lot is always full. $22 a day to park which is absurd for guests. Other 4 and 5 star hotels comp or charge half. Current hotel in Berlin I am at is 4 to 5 star and parking is free. Breakfast is ok. Nothing speacial. Scrambled eggs, bread, beans and sausage. Some deli meats.

Great location. Rooms are quite dated. I know it’s a historic hotel but heater appears to be from the early 20th century. Thermostat doesn’t work. Shower has 5 control knobs even my AI can’t tell me how to use them. You only need one knob in most hotel…

The room was spotless, but did not

Front desk employees in the morning were amazing. The front desk employee at night was kind of rude. Even though we had a do not clean sign at the door, house keeping entered the room which felt like a lack of privacy. We also kindly requested a refund for the last night as something came up and had to leave Frankfurt early to which the manager refuse to help. Overall great experience at check in but not great overall

Yes, a full kitchen that even has a small dishwasher