Herald Vacation Packages

Clean room w/ a shower.

Chill stop to relax and it was very nicely set up and super clean as well!

Bottom line -- Parker Palm Springs is a boutique resort with many attractive aspects -- room quality/comfort, restaurant quality, lovely grounds, and very pleasant staff. However for $2k/night, it falls way short. Parking/valet is poorly designed (constantly jammed up and car wait time is 10+ min), bathroom infrastructure is terrible, water runs hot and cold with no warning, TVs are not smart TVs so even though we were there, as many other guests were, for the Indian Wells Tournament, we couldn't watch the matches at the hotel, gym is woefully inadequate and small, and pool staff are poorly trained. Our food order took 40 min while other guests who ordered their food after us got served. We cancelled the order but the bill read "comped" food, how deceptive! Really wanted to like this place but won't be staying here again.

I was told by the property that I will receive a refund for my one night stay. I blank of wood fell from the top of the TV and hit me in the head. It has been 3 days and I’ve not received a refund.

We stayed in the 2-bedroom suite. The unit has a full kitchen but dishwasher did not work. The refrigerator has an ice machine but it was not connected. The clothes dryer did not work which was a bummer since I washed clothes while there. The electrical plugs in master bathroom did not work. The unit is spacious and quiet. We walked to Catalina Ferry and Ocean of The Pacific. There is Vons nearby and pizza near hotel was good.