Heppenbach Vacation Packages

Excellent location, but dismal, dirty room with accessibility challenges Expedia’s description of this hotel promotes fireplaces, comfort and amenities. None of these are accurate. Our room for two guests with two twin beds pushed together was bland, dirty and lacked any decoration, warmth or attraction. The dingy white walls were completely bare except for a faded, dusty plastic flower glued to one wall. The window curtains and throw pillows on the bed were old, stained and wrinkled and bath towels were threadbare. The bedroom and bathroom both needed cleaning. The non-existent lobby is a small check-in desk and there are absolutely no amenities. The tiny elevator can barely hold one large suitcase and starts two-floors up. Guests have to manage the first two floors on their own with steep, narrow stairs. The only high point is the excellent location close to the Grand Place, an optimal location if you don’t plan to spend any time in this dismal room. The check-in staff were helpful and knowledgeable about the area, but there are many other choices near Grand Place that could offer a more pleasant experience.

Very dida

Good hotel, brilliant location.

Good

Good location close to centre. Basic hotel. Big spacious beds but small rooms. Good selection for breakfast. Could’ve been cleaner and bathroom cosmetics running low.