[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza West Hanoi Residences Luxury hotel with 2 restaurants connected to the convention center in Hanoi ![2 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461848/f044b886.jpg?impolicy=resizecrop&rw=598&ra=fit) ![City view](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461848/9d61beec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461848/2ff04384.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461848/54ecbb69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 4 Bedrooms, Non Smoking (Penthouse)](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461848/35a854c2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crowne Plaza West Hanoi Residences offers a family-friendly haven near The Garden Shopping Center and Vietnam National Convention Center. Enjoy diverse cuisines at two on-site restaurants, relax at Lotus spa, or lounge by the outdoor pool with comfortable sun beds. 8.0 Very good ## Popular amenities - Bar - Kitchen - Pool - Parking included - Spa - Breakfast available ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=4461848&PinnedHotelID=4461848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=4461848&PinnedHotelID=4461848&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=4461848&PinnedHotelID=4461848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=4461848&PinnedHotelID=4461848&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4461848&PinnedHotelID=4461848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4461848&PinnedHotelID=4461848&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4461848&PinnedHotelID=4461848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4461848&PinnedHotelID=4461848&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids pool - Parking included 8.8 Excellent 421 reviews CA $180 CA $208 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=a5688136-9d54-4d35-a94a-e4fcb25ef2a6&top_cur=CAD) Ad ![Premium Double or Twin with Old Quarter View](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/a0cd16a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Solis Hotel Old Quarter - Pool - Breakfast included - Spa - Free WiFi 10.0 Exceptional 33 reviews CA $121 CA $137 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Solis-Hotel.h117697862.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=a5688136-9d54-4d35-a94a-e4fcb25ef2a6&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids pool - Parking included 8.6 Excellent 535 reviews CA $84 CA $98 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=a5688136-9d54-4d35-a94a-e4fcb25ef2a6&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/108000000/107500000/107500000/107499953/b33ece64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Lestar Hotel Hanoi Ba Dinh - Free WiFi - Restaurant - Air conditioning - Breakfast available 10.0 Exceptional 84 reviews CA $65 CA $74 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hanoi-Hotels-Lestar-Hotel-Hanoi.h107499953.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=a5688136-9d54-4d35-a94a-e4fcb25ef2a6&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Crowne-Plaza-West-Hanoi-Residences.h4461848.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Crowne-Plaza-West-Hanoi-Residences.h4461848.Hotel-Information) ## About the area Located in Mỹ Đình neighborhood, Crowne Plaza West Hanoi Residences is connected to a shopping center. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Traveling with kids? Make time for Bao Son Paradise Park, or check out an event or a game at My Dinh National Stadium. [Visit our Hanoi travel guide](https://www.expedia.ca/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02735%2C105.76755&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=H53r4GvIqqK-eczp-Wu9agoVQ0E=) 36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000 ### What's nearby - My Dinh National Stadium - 10 min walk - 0.9 km - Keangnam Landmark Tower 72 - 3 min drive - 2.3 km - Vietnam National Convention Center - 5 min drive - 3.7 km - Ho Chi Minh Mausoleum - 10 min drive - 8.4 km - Hoan Kiem Lake - 13 min drive - 10.3 km ### Getting around - Hanoi Yen Vien Station - 20 min drive - Ga Hà Đông Station - 30 min drive - Noi Bai Intl. Airport (HAN) - 45 min drive ### Restaurants - ‪Cowboy Texas - ‬4 min walk - ‪Trung Long Coffee - ‬6 min walk - ‪Pho Bat Da Thuy Moc - ‬3 min walk - ‪Highlands coffee - ‬2 min walk - ‪Vit34 - ‬9 min walk ## About this property ### Crowne Plaza West Hanoi Residences Luxury family-friendly hotel near My Dinh National Stadium Located close to The Garden Shopping Center and Vietnam National Convention Center, Crowne Plaza West Hanoi Residences provides a poolside bar, a grocery/convenience store, and a terrace. Indulge in a body scrub, a Thai massage, and aromatherapy at Lotus spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to shopping on site and a coffee shop/cafe, guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - Free self parking - Buffet breakfast (surcharge), express check-out, and express check-in - A ballroom, luggage storage, and a computer station Room features All 131 rooms offer comforts such as 24-hour room service and free international calls, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Other amenities include: - Bathrooms with deep soaking tubs and free toiletries - LCD TVs with premium channels and DVD players - Separate sitting areas, kitchens, and refrigerators ## Similar properties ![Indoor pool, open 6:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/56000000/55030000/55026700/55026645/692f6ca5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mövenpick Living West Hanoi Mỹ Đình - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 103 reviews CA $92 CA $104 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=55026645&PinnedHotelID=55026645&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Apartment, 1 Bedroom | Private kitchen](https://images.trvl-media.com/lodging/14000000/13100000/13099700/13099651/60ee2a4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Suites Hanoi Cau Giay - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 247 reviews CA $118 CA $133 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=13099651&PinnedHotelID=13099651&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Twin Room, City View | Street view](https://images.trvl-media.com/lodging/33000000/32020000/32012600/32012591/27505c0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### T&M Luxury Hotel Hanoi Mỹ Đình - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 31 reviews CA $39 CA $45 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=32012591&PinnedHotelID=32012591&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1680000/1671700/1671643/49bcfd64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wil'que Westlake Hotel & Residences Tay Ho - Pool - Kitchen - Washer - Dryer 8.6 Excellent 243 reviews CA $59 CA $67 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1671643&PinnedHotelID=1671643&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/116000000/115490000/115482500/115482453/9f03d751.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Seize Hanoi Hotel Cau Giay - Breakfast included - Spa - Free WiFi - Restaurant 8.2 Very good 12 reviews CA $54 CA $61 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=115482453&PinnedHotelID=115482453&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite, 1 King Bed](https://images.trvl-media.com/lodging/4000000/3920000/3918900/3918847/w4000h2663x0y0-ddcbca1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Hanoi West Mỹ Đình - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 249 reviews CA $159 CA $180 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=3918847&PinnedHotelID=3918847&HadPinnedHotel=true®ionId=-1&adults=2) ![6 restaurants, breakfast, lunch, dinner served; French cuisine](https://images.trvl-media.com/lodging/6000000/5710000/5702900/5702839/be7d9b79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 554 reviews CA $260 CA $295 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=5702839&PinnedHotelID=5702839&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/9000000/8830000/8829300/8829295/d657cf1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lotte Hotel Hanoi Ba Dinh - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 1,005 reviews CA $192 CA $218 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge, cocktail bar](https://images.trvl-media.com/lodging/5000000/4780000/4772300/4772269/65777e02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hanoi Landmark72 by IHG Nam Từ Liêm - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 628 reviews CA $188 CA $213 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4772269&PinnedHotelID=4772269&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/3d2731d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 1,006 reviews CA $184 CA $209 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=201227&PinnedHotelID=201227&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (VND 0.01 per day); wired internet (surcharge) - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available - Onsite parking options include a carport ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 485,000 for adults and VND 240,000 for children - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Barista - Barista Outdoor - Lackah - Little Korea - Pool Bar ### Things to do - 24-hour gym - Full-service spa - Library - Outdoor pool - Playground - Sauna - Shopping - TV in common areas ### Family friendly - Babysitting - DVD player - Grocery/convenience store - In-room kitchen - In-room microwave - In-room refrigerator - In-room washer/dryer - Laundry facilities - Living room - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 9,688 square feet of conference space - Business center - Computer station - Meeting rooms ### Outdoors - Barbecue grill - Garden - In a provincial park - Picnic area - Pool loungers - Terrace ### Full-service spa - 12 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Outdoor treatment areas - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking ### More - 1 building - 19 floors - Ballroom - Built in 2011 - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - DVD player - iPod dock - LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Free bottled water - Kitchen - Microwave - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free international calls - Free local calls - Free long-distance calls - Free weekday newspapers - Heating - Iron/ironing board - Laptop workspace - Living room - Phone - Safe - Separate sitting area - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in time starts at 3:00 PM Early check-in subject to availability An early check-in fee will be charged Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 1031415.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 485000 for adults and VND 240000 for children - Fee for in-room wireless internet: VND 0.01 per day (rates may vary) - Fee for in-room wired internet: VND 0.01 per night (rates may vary) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - An in-room safe is available for an additional fee - Rollaway bed fee: VND 1031415.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A car is not required for transportation to and from this property ### Property is also known as Crowne Plaza Hanoi West Crowne Plaza Residences Crowne Plaza Residences Aparthotel Hanoi West Crowne Plaza West Hanoi Residences Crowne Plaza West Hanoi Residences Aparthotel Crowne Plaza Residences Aparthotel Crowne Plaza West Hanoi Residences Hotel Crowne Plaza West Hanoi Residences Hanoi Crowne Plaza West Hanoi Residences Hotel Hanoi ## Frequently asked questions ### Does Crowne Plaza West Hanoi Residences have a pool? > Yes, this property has an outdoor pool. ### Is Crowne Plaza West Hanoi Residences pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Crowne Plaza West Hanoi Residences? > Self parking is free at this property. ### What time is check-in at Crowne Plaza West Hanoi Residences? > Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). ### What time is check-out at Crowne Plaza West Hanoi Residences? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Crowne Plaza West Hanoi Residences located? > This family-friendly Hanoi hotel is located near the airport, within 2 mi (3 km) of My Dinh National Stadium and The Garden Shopping Center. Vietnam National Convention Center and Bao Son Paradise Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza West Hanoi Residences Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 5 8 - Good 3 6 - Okay 1 4 - Poor 2 2 - Terrible 0 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.0/10 Amenities ### 8.2/10 Property conditions & facilities ### 10/10 Excellent #### Verified traveller Jan 11, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service, very clean property Excellent ##### Verified traveller ### 10/10 Excellent #### BENJI S L Sep 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Hotel The service is marvellous from checkin to checkout. The hotel breakfast offers a wide range of choice and very tasty. ##### BENJI S L Stayed 2 nights in Sep 2019 ### 10/10 Excellent #### KEESEOK Sep 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 친절한 직원들과 훌륭한 룸 컨디션 주변은 그냥 그래요 ㅎㅎㅎ 친절한 직원들과 훌륭한 룸 컨디션 주변은 그냥 그래요 ㅎㅎㅎ ##### KEESEOK Stayed 2 nights in Aug 2019 ### 4/10 Poor #### Supanee Aug 13, 2019 Liked: Staff & service Disliked: Cleanliness, room comfort Good people but very bad smoking smell in the room, though it is non smoking floor, non smoking room. ##### Supanee Stayed 2 nights in Aug 2019 ### 6/10 Okay #### CHIH BIN May 5, 2019 Liked: Cleanliness, staff & service, room comfort Hot shower will turn into cool everytime in bath. ##### CHIH BIN Stayed 2 nights in May 2019 ### 4/10 Poor #### DA HAE Apr 5, 2019 Disliked: Staff & service, property conditions & facilities #### 크라운 호텔의 House keeping 출장으로 방문했는데.. 베트남을 일년에 4~5번 정도 방문하여 모든 호텔에 다 묶어 봤습니다. 크라운 호텔 레지던스 시설은 만족하나.. 하우스 키핑이 놀랍더라구요 첫날 일정이 바빠서 팁을 놓고가지 않았는데 어메너티가 하나도 안놓아져 있더라구요 칫솔, 면도기, 샴푸, 화장솜 등 하나도 없어서 당황했습니다. 저 뿐만 아니라 같이 간 동료또한 아침 일찍 나가야 해서 팁을 놓고 가지 못했는데 레이져, 샴푸, 칫솔이 없어서 당황했다고 하더라구요~ 그런데 더 신기한게 다음날부터 팁을 놓고 가자 다 두개씩 놓여있었어요.. 저희 동료 방도 마찬가지 상황이었구요 크라운 호텔의 하우스 키핑은 꼭 팁을 놓아야지 맨더터리가 제공되는지 궁금하네요. 저번 출장때는 하노이 롯데호텔에 묶었는데, 팁을 아무리 놓아도 가져가지 않으시고 그대로 돈이 남아있었는데 참으로 씁쓸한 경험이었습니다. 안타까운 마음에 적습니다. 개선을 해주시면 감사하겠습니다. ##### DA HAE Stayed 4 nights in Mar 2019 ### 8/10 Good #### soyeon Apr 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 출장 이용 후기 주변에 많은 시설이 있지는 않지만 출장 지역과 가까워 묵게되었다. 룸 클린 서비스가 이루어져 깨끗하게 이용할 수 있었다. 2박을 묵었는데 첫날밤은 뜨거운물이 안나와서 씻지 못했다. ##### soyeon Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Feb 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities the property is excellent except for the location which is far from downtown Hanoi. ##### Verified traveller Stayed 4 nights in Jan 2019 ### 8/10 Good #### MDG1 Jan 5, 2019 Liked: Cleanliness, staff & service, amenities This hotel was most appreciated after an awful experience with our first hotel. Very spacious, clean 2 bedroom in the residences. Staff were very helpful & we were given complimentary fruit after a minor issue with the washing machine. We celebrated my husbands birthday while there & the staff remembered in the morning & left a surprise cake in the room to come back too. It’s a half hour from the Old Quarter by taxi which is ok if peak hour morning & afternoon is avoided. While out of the way a bit, going by the standard of our first hotel in the old quarter which was awful, it was absolutely worth it. We spent most days on tours in & around Ha Noi so didn’t explore the area around the hotel at all. Evening meals we were so tired, having a good in room dining means was very much appreciated! ##### MDG1 Stayed 4 nights in Dec 2018 ### 10/10 Excellent #### james Dec 24, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Crown plaza Hanoi. Great hotel. Got everything you need. Pool, sauna, steam etc. Hotel recommend a great local Korean bab restaurant buk buk. Had a wonderful meal there and a great stay in the hotel. ##### james Stayed 2 nights in Dec 2018 ### 8/10 Good #### Verified traveller Mar 15, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Mar 2018 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [L’HÔTEL du LAC Hanoi](https://www.expedia.ca/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [HANTING HOTEL - HO CHI MINH CITY (胡志明汉庭国际中心酒店)](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sunland-Hotel.h7069958.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [JW Marriott Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.ca/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.ca/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Rex Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Rex-Hotel.h481670.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.ca/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Sheraton Saigon Grand Opera Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sheraton-Saigon-Hotel-Towers.h910861.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [Hanoi Royal Palace Hotel 2](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Royal-Palace-Hotel-2.h6747597.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Silverland Yen Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Silverland-Yen-Hotel.h3485039.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Le Meridien Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Le-Meridien-Saigon.h10470130.Hotel-Information) > > [Flamingo Resort Cat Ba](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [O'Gallery Premier Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-OGallery-Premier-Hotel-Spa.h15868395.Hotel-Information) > > [Hanoi Pearl Hotel](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Pearl-Hotel.h6614063.Hotel-Information) > > [Hotel Nikko Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Nikko-Saigon.h4604698.Hotel-Information)