Title: LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=32682023&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Travelers find rejuvenation at this peaceful hotel where spa treatments complement stunning sunset views over Hanoi's historic lake ## Photo gallery for LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP ![Serves breakfast, lunch, and dinner - LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP (Hanoi)](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/1aba90f3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Lizaveta Master](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/3a3b0a19-2abb-4fa9-86f4-c9c63715e26a-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Reception - LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP (Hanoi)](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/59eb2136.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP (Hanoi)](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/ac0808b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP (Hanoi)](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/46974bea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies San Grand Hotel, near Hanoi's Hoan Kiem Lake and O Quan Chuong gate, offers The Huc Spa treatments and dining at Sunset Lake View restaurant. Relax on the terrace and bar, with free in-room WiFi. The staff is praised for their attentive service. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Free WiFi - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=32682023&PinnedHotelID=32682023&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Deluxe Double Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/a35de3fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Rainfall showerhead Bathrobes Private bathroom Free bottled water - 258 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Double Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/a35de3fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Bathrobes Private bathroom Free bottled water Champagne service - 237 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Dbl or Twin ![Junior Dbl or Twin](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/a77b3d9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Dbl or Twin 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Rainfall showerhead Bathrobes Private bathroom Free bottled water - 280 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Premier Double Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/a35de3fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Rainfall showerhead Bathrobes Private bathroom Free bottled water - 280 sq ft - Lake view - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Double Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/f9a71d92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV Day bed Private bathroom Shower/tub combination Rainfall showerhead - 388 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Balcony Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/da7083cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Balcony Room 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning LCD TV Hair dryer Bathrobes Private bathroom - 409 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Lucien Signature ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/45193673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lucien Signature 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually decorated Air conditioning LCD TV Private bathroom Shower/tub combination Rainfall showerhead Bathrobes - 732 sq ft - Lake view - Sleeps 2 - 1 King Bed ### View all photos for Family Connecting Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/affe8290.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Connecting Room ### Highlights Soundproofed Air conditioning LCD TV Hair dryer 2 bathrooms Bathrobes Private bathroom Free bottled water - 624 sq ft - City view - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Suite Connecting Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/affe8290.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Connecting Room 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning LCD TV Hair dryer 2 bathrooms Bathrobes Private bathroom Free bottled water - 624 sq ft - Lake view - Sleeps 4 - 1 Double Bed and 1 Queen Bed ### View all photos for Lucien Privilege ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32690000/32682100/32682023/45193673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lucien Privilege ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Bathrobes Private bathroom Free bottled water Champagne service - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information) ## About the area Located in Old Quarter, a neighborhood in Hanoi, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is near a train station and on a river. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Quan Chuong Gate and Temple of Literature. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. [Visit our Hanoi travel guide](https://www.expedia.ca/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03282%2C105.85298&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DxKdX7YNpnlAXjOiktGU-9RdGXk=) No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi ### What's nearby - Hoan Kiem Lake \- 2 min walk \- 0.2 km - Thang Long Water Puppet Theatre \- 2 min walk \- 0.2 km - Hanoi Old Town Night Market \- 2 min walk \- 0.2 km - Dong Xuan Market \- 7 min walk \- 0.6 km - St. Joseph's Cathedral of Hanoi \- 8 min walk \- 0.7 km ### Getting around - Hanoi Long Bien Station - 14 min walk - Noi Bai Intl. Airport (HAN) - 39 min drive ### Restaurants - ‪Ốc Nóng Nguyễn Hữu Huân - ‬1 min walk - ‪Bún Thang Bà Đức - ‬1 min walk - ‪Phở Trộn Hàng Bè - ‬1 min walk - ‪Miến Trộn Mực Cua - ‬1 min walk - ‪Bún Cá Sâm Cây Si - ‬1 min walk ## About this property ### LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Luxury hotel near Thang Long Water Puppet Theatre Located close to Hoan Kiem Lake and Quan Chuong Gate, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP provides a terrace, dry cleaning/laundry services, and a bar. Treat yourself to a facial, a massage, or a body treatment at The Huc Spa, the onsite spa. The on-site vegetarian cuisine restaurant, Sunset Lake View, offers lunch and dinner. In addition to a 24-hour gym and a hot tub, guests can connect to free in-room WiFi. Additional perks include: - A seasonal outdoor pool - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a porter/bellhop - A front-desk safe, a 24-hour front desk, and luggage storage - Coworking spaces, concierge services, and a banquet hall - Guest reviews give top marks for the bar, breakfast, and helpful staff Room features All 50 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property. Extra amenities include: - Tubs or showers, free toiletries, and hair dryers - 43-inch LCD TVs with cable channels - Wardrobes/closets, children's dinnerware, and electric kettles ## Similar properties ![Senior Suite](https://images.trvl-media.com/lodging/97000000/96530000/96528900/96528893/32fb8247.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Chanvre Hanoi Hotel & Spa Old Quarter - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 178 reviews CA $119 CA $135 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=96528893&PinnedHotelID=96528893&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/5000000/4100000/4093100/4093050/d3e1eb76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### May De Ville Lakeside Hotel Old Quarter - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 249 reviews CA $104 CA $120 total includes taxes & fees Jan 18 - 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Breakfast included - Spa - Free WiFi - Restaurant 10 Exceptional 168 reviews CA $102 CA $116 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=103208883&PinnedHotelID=103208883&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/4000000/3800000/3798100/3798073/8a823f6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Nueva Boutique Hotel Ha Noi Old Quarter - Spa - Parking included - Free WiFi - Restaurant 9.8 Exceptional 1,001 reviews CA $85 CA $97 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=3798073&PinnedHotelID=3798073&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/35fc9f9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Solis Hotel Old Quarter - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 73 reviews CA $123 CA $139 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=117697862&PinnedHotelID=117697862&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/42000000/41930000/41920900/41920822/6c862e98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anatole Hotel Hanoi Old Quarter - Pool - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 444 reviews CA $109 CA $125 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=41920822&PinnedHotelID=41920822&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Onsite parking available only on request - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 270,000 for adults and VND 200,000 for children - A bar/lounge - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - Rooftop - Sunset Lake View ### Things to do - 24-hour gym - Full-service spa - Seasonal outdoor pool ### Family friendly - Children's dinnerware - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - On a river - Terrace ### Full-service spa - Body scrubs - Couples treatment rooms - Facials - Hot tub - Massage - Sauna - Spa open daily - Steam room ### Accessibility - No elevator ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste ### Entertainment - 43-inch LCD TV with cable channels ### Food and drink - Champagne service - Electric kettle - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Air conditioning - Desk - Electrical adapters - Free daily newspapers - Laptop workspace - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: 0 percent of room rate Minimum check-in age: 15 ### Check-out Check-out before noon Late check-out subject to availability ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 270000 for adults and VND 200000 for children - Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3) - Early check-in fee: 0 percent of room rate (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators The seasonal pool will be open from January to December ### Property is also known as O'Gallery Classy Hotel Hoan Kiem O'Gallery Classy Hotel O'Gallery Classy Hoan Kiem O'Gallery Classy O'Gallery Classy Hotel Spa O'Gallery Classy Hotel Hanoi O'Gallery Classy Hanoi San Grand Hotel San Grand Hotel Hotel San Grand Hotel Hanoi Lucien Hanoi Hotel Spa O'Gallery Classy Hotel Spa San Grand Hotel Hotel Hanoi San Grand Hotel former Lucien Hanoi Hotel Spa ## Frequently asked questions ### Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have a pool? ### How much does it cost to stay at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP? ### Is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP pet-friendly? ### What time is check-in at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP? ### What time is check-out at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP? ### Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP provide a shuttle to the airport? ### Where is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.8 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 322 8 - Good 59 6 - Okay 18 4 - Poor 4 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Joseph Nov 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Conveniently located, good amenities, excellent staff. I found the property nice and was very comfortable with all aspects of my stay. The staff was incredible and extremely helpful and friendly. I would stay here again. ##### Joseph Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Joseph Nov 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my second stay at Lucien and it was another great experience. The hotel staff are truly amazing and make your stay easy and relaxing. The hotel is conveniently located in the old quarter and it's extremely easy to explore so many things. Very satisfied with everything the hotel has to offer. ##### Joseph Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Maxwell Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff at the hotel are the best I have ever come across. They are truly proud of their hotel and do everything they can to ensure you have the best experience possible - and all without the expectation of a tip. Truly exceptional. The location is right in the heart of old town so most everything is walkable. Grace organized tickets for us to the New Year’s Eve celebration on the rooftop, and we had an incredible view of the fireworks. We are highly recommend the hotel. ##### Maxwell Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Keng Yong Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff. The service from the staff were great. ##### Keng Yong Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Steve Sep 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent lake view at the hotel Resturant and roof top bar. Very convenient location . Excellent staff service 👍👍👍 ##### Steve Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Sandra Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The service, staff and food quality was amazing. The hotel was spotless throughout. Nothing was too much bother and all in a very central location. Would definitely stay here again. ##### Sandra Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### David Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is lovely with such attentive staff. The view at the top is amazing!!! The rooms are normal size for Vietnam. But would stay here again ##### David Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Manuel Jun 19, 2025 Liked: Amenities, property conditions & facilities Great location superb customer service ##### Manuel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ann-Marie Apr 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay Excellent hotel and very friendly customer service…thank you :) ##### Ann-Marie Stayed 1 night in Apr 2025 ### 8/10 Good #### Keng Yong Sep 29, 2025 Liked: Staff & service, amenities, property conditions & facilities We stayed overnight and the rooms were not that clean. We feedback to the staff on the cleanliness issue and when returned later for a 2 night stay, the conditions of the rooms were much better. Overall a good stay. The staff were great and helpful. They quickly made improvements which we appreciated. ##### Keng Yong Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Hock Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room were very clean and the bed, put and linens super comfortable. Staffs were ever ready to provide services and always with a smile. We felt so at home here. Dana and her team are very efficient. Breakfast at the top floor with views have adequate spread to satisfy most palates. ##### Hock Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Andrew Jun 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Comfortable stay. The staff were very friendly and helpful. Recommended. ##### Andrew Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Dominique Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel!! Absolutley love this place!! So beautiful, awesome rooftop bar, and best of all, the staff is sooo nice!!! Love it so much we are staying again in a few days when we end our trip in Hanoi!!! 😊 ##### Dominique Stayed 2 nights in Jun 2025 ### 8/10 Good #### Goichiro Sep 19, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort Staff were very friendly and professional. The shower however was not great. No matter how you used it, water would spill over onto the bathroom floor ##### Goichiro Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Tiffany Janine May 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The area was great and the staff very friendly we were very comfortable. Our room was spacious and clean. I recommend this place and will be back thank you so much ##### Tiffany Janine Stayed 3 nights in May 2025 ### 10/10 Excellent #### MASAAKI Jan 5, 2025 Liked: Staff & service, amenities, property conditions & facilities Located in the middle of the old town, it was a very convenient location for strolling around the lake, shopping and eating. ##### MASAAKI Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Noemi May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff are very helpful, wpuld like to rate them 6 stars. Food is fantastic. ##### Noemi Stayed 3 nights in May 2025 ### 10/10 Excellent #### Torahiko Aug 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities View from the restaurant was excellent. ##### Torahiko Stayed 1 night in Aug 2024 ### 10/10 Excellent #### John Jan 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Lovely hotel, lovely staff, comfortable bed, good shower. Close walk to lake and everything else you might need. ##### John Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Ya-Yun Feb 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good location close to everywhere by walking, staffs are friendly & helpful ##### Ya-Yun Stayed 4 nights in Jan 2025 ### 8/10 Good #### Daniel Jun 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Stay was good shower did not work very well I think broken but the hotel staff very pleasant and helpful ##### Daniel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Geoffrey Mar 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Friendly staff. Amazing view from rooftop bar! ##### Geoffrey Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Denis Nov 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location near the lake. Staff is very friendly and helpful. ##### Denis Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Anh Mar 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very helpful and respectful, breakfast was very good, the room is very nice and super clean. ##### Anh Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Sandra May 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location - staff go above and beyond. 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