Girard Vacation Packages

I had excellent communication with the corporate office and the on-site manager. The building is fabulous with an excellent gym, rec room and pool. The garage is easy to get in and out, plus a brewery right next door...it was the perfect choice. I will look for the company in other cities for future travels.

If you plan on getting there when there is a Clevland game beware! The hotel doesn't own the lot but appears to rent it out and there is not enough parking for hotel patrons. The parking also rents out to people going to the game as well. My car got hit in the lot and all management could do because I used Expedia was refund the parking and said the sign posted that states I park at my own risk means I am on my own and they don't have to provide adequate parking for patrons. I had to stuff my car in the overflow small space and it barely fit (only space available at 9pm at night on a Friday) and thus got clipped on the front when someone left. Due to it being so close to the game outside is not the cleanest. The toilet paper tube holder was completely missing from our room and there was a smudge of dirt on the bathroom wall. Breakfast was expensive so we went elsewhere. I wouldn't stay here again.

The hotel was very busy with a convention during my stay. I was with a small group of 5 others The noise level was quite high and the elevator was extremely slow. The phone in my room did not work and I reported it but was not fixed during my 4 day stay The last night of my stay was extremely noisy with a loud banging reoccurring throughout the night. The smell of marijuana kept reoccurring as well. The next morning as I exited my room there were several housekeeping personnel in the hall by my room and the police exited a close by room. I could hear a lady’s voice yelling and the same loud noise Housekeeping did a very good job as my room was well serviced and very clean. The front desk was well staffed and very efficient.

Unfortunately lobby and elevators were under construction. Long waits. Our room did not get cleaned, only towels were replenished.