Failon Vacation Packages

The location appears to be in an area that is in progress, it is a bit out of central Brussels but easily accessible by tram which is right outside the door. Breakfast was good (extra cost), although we weren’t charged for my granddaughter on one day then charged the next, got a bit of attitude from the waitress when confronted. Weird issue with the credit card being declined at check in. The restaurant/bar is noisy at night but we couldn’t hear it in our room. Beds were comfortable and coffee, tea and water provided. Room was always too warm, luckily the window opened. Bathroom was spacious. Overall a decent stay.

Nice room, very clean

Exceptional service! Staff are extremely friendly and helpful!

I had a truly excellent stay at Juliana — the overall level of comfort, attention to detail and service is exactly what you would expect from a refined luxury property. The room, spa and overall atmosphere were outstanding, and the breakfast in particular deserves a special mention — one of the best I’ve experienced, with fresh, high-quality products and great execution. I would also like to highlight the concierge team, who were consistently kind, attentive and genuinely welcoming — a great asset to the hotel and a pleasure to interact with throughout my stay. If I may share one small observation, I believe the cocktail bar experience has the potential to be elevated to fully match the level of the rest of the hotel. With a slightly more structured approach, it could become a real highlight. Overall, a fantastic stay and I would absolutely return.

We had a pleasant stay. Reception accommodated us upon early arrival. For an additional cost we chose the breakfast served at the hotel, it was excellant. Conveniently located within walking distance to all the sites and local street car close by. Would recommend this hotel and would stay there again