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Recent Reviews in Eden IsleExpedia verified reviews
5/5 Excellent
"Our experience with this hotel was wonderful! With all honesty we came in with low expectations because of the bad reviews but we couldn’t have been more wrong. The staff was fantastic! Very kind and understanding. Latrice (I may have spelled that wrong, sorry girl) at the front desk deserves a raise! She was so courteous and understanding, just all around amazing! My family adored her.
So to address some of the bad comments that scared us-> no the pool isn’t disgusting and impossible to swim in. It seemed clean and well maintained and my family enjoyed it for the 20 minutes we got in haha! Thanks Louisiana weather..
Yes, one of the elevators is down- but everyone seemed to manage JUST FINE! And considering there was a huge amount Of people there for a bikers event ! Id say if you’re visiting- you’ll also be fine with just the one!
The breakfast wasn’t amazing but considering it was free to the guest I definitely felt it shouldn’t have been dogged so badly. The staff definitely kept breakfast stocked up and ready to go!
We did have to move rooms because I’m clumsy af and almost broke my leg in the bathroom getting out of the shower, in the process I damaged their shower rod and wall where it was attached at… sooooo embarrassing but they relocated us to a different room so they could repair it and they were incredibly kind about it!
My only complaint was about that first room. Room 510 - the A/C had a little bit of mold growth .. too be expected with the humidity in that room "
A verified traveller stayed at Best Western New Orleans East
Posted 2 days ago
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