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"Staff was very friendly and helpful. Rooms are comfy with lots of space. Breakfast buffet was great."

"The hotel was fabulous and conveniently located just outside the domestic terminal. It was slightly difficult to find but with help from an airport employee, I found it from the 2nd floor of the airport terminal, on the other side of the train station. The staff was friendly and efficient. The check-in was quick which was great as it was a late arrival. Room was a good size and clean with nice but water. Breakfast buffet was bountiful with birth Japanese and Western items Highly recommended The"

"Amazing! i had fun, thanks! "

"This was the best hotel we stayed at during our trip to Japan. Everything was perfect - the hotel itself, the staff, the location, and the room. We booked the family room, which included a washer and dryer and a small kitchenette, and it made our stay incredibly comfortable."

"Overall the hotel is located near the station, Rinku Town. We appreciate the convenience around such as shopping and dining options. Everything is walkable distance. However we requested a nearer room located to the elevator lift. They gave us a room at the end of the floor. It was difficult for us to move 3 luggages with a toddler to reach our hotel room. Overall, amenities were ok, staff could be friendlier to tourists too"

"Yes"

"Clean room, walking distance to 7/11 and Universal studios. Train station is just across the street. AMAZING staff specially the concierge"

"Fantastic hotel! Great staff! Great service! Great location! We left a couple of items behind and they were able to retrieve the items for us and send to our next hotel. They also sent a photo of the items to us via email. This is by far my favorite hotel! "

"中央冷氣空調系統，無法調整，房間悶熱，詢問前枱人員建議我們打開房間窗戶！ 除了冷氣問題，其他一切都很好，早餐選擇多且新鮮美味，有送點心卷傍晚時段使用，另有小點心bar和飲料下午時段供房客免費使用。 地點很好，樓下就是藥妝店和lawson 如果下次再去環球影城是冬天時段會考累再次入住~"