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"There was an odor of cigarette smoke in the room. The pool, despite being advertised as heated, lacked maintenance, as the water was cold to the touch. The staff were either unwilling or unable to do anything to make this better. "

"Beds were comfortable, room was clean and breakfast was delicious. Gym is phenomenal. Staff was friendly and helpful. Only negative was the air conditioning. Room was hot and stuffy unless it was set to 65, freezing while running stuffy when off "

"I had a very disappointing experience at this hotel. The toilet in our room was clogged, and despite informing the staff, no proper action was taken. Family with kids no where else to go, it was extremely inconvenient and unacceptable. The breakfast was another letdown. It was advertised as one of the best, but the quality and variety did not match the claims at all. It felt very basic and poorly maintained. The hotel also claims to be newly renovated, but in reality, the amenities are old, worn out, and not well maintained. Cleanliness was also a major concern throughout our stay. Overall, this stay did not meet expectations in any way. I would not recommend this hotel based on my experience."

"Hotel is old and dated. Rooms have been refurbished but outside looks old."

"The hotel is so bad, it should not be operational. The room and hotel were not as advertised. The room was not cleaned, mold on the ceilings, bathroom, and in the fridge, there were cracks in the walls all the way to the ceiling, and brown matter on the walls. Upon addressing the issues with staff, they said the cleaning staff could not do anything until the next morning and we could not have another room. I asked for a remodeled room and was told there were none."

"yes the breakfast was good"

"Nice view. Easy check in and out"

"Very clean, newly remodeled, staff was excellent. Breakfast was simple - all cold options"

"We absolutely loved our stay at Cliff House! The home was spotless, well stocked, and instantly felt like home.We booked it for the view of DeSoto Falls—and WOW, it delivered. The view is truly breathtaking. Sitting on the porch listening to the falls never got old…we could’ve stayed there all day.You can walk to multiple trails with different vantage points of the falls, which made exploring super easy and fun.The location is convenient, and the home is easy to access. Balpha, the owner, greeted us on arrival and couldn’t have been nicer. You can tell he truly loves sharing this special place.We visited in March, so some restaurants were still closed, but we didn’t mind. We grabbed a few things at the Dollar General and enjoyed sandwiches at the house (because honestly, you won’t want to leave that view anyway). We did find a great spot recommended by Balpha—New Tiger's Inn Restaurant—and ended up going twice! Check out their daily specials on Facebook.If you’re looking for a peaceful, scenic getaway, this is it. We’ll definitely be back!"