Australia Spa Resorts

"The rooms were dirty and very dated. We complained that our room was grubby and in need of a full refurbishment. The staff were friendly and offered us another room but this was equally dated and smelt terrible. We eventually accepted a smaller room with less facilities as it was just bearable. The manager offered us the penthouse suite for our last night, this was a very nice offer but overall, the whole hotel is in need of modernising, I would not recommend anyone to stay here. The staff were patient and accommodating to our complaints."

"The staff was incredibly accommodating! You can walk directly to the international Terminal. Ascot (restaurant) was delicious and was able to provide safe meals for a Celiac. Very appreciated!"

"Nice location. Quite comfortable with lovely staff. Just quite dated… overall - very reasonable for Sydney!"

"The room had no view despite asking for an upgrade. "

"Everything s ok.."

"Room was great, bed was super comfortable and the view was amazing seeing both the city and ocean at once. The complimentary treats were greatly appreciated. Customer service was also great - staff is very friendly amd helpful, and the location was perfect. "

"Excellent location and service. Breakfast is delicious. Room is comfortable and clean. "

"The pictures online make it look very upscale. It's a nice property. The beds were comfy, and the linens were nice. Sadly, our shower had quite a bit of mold in numerous spots on the grout. That much mold would take a lot of time to accumulate. Such a simple cleaning between guests would permanent that, so it made me wonder what type of cleaning hours on."

"Easy check in. Room spotless. Very friendly staff and good breakfast. "