Convalle Vacation Packages

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Great location!! Gorgeous room, clean, and they were very helpful. I would absolutely stay there again!

Exactly what we needed. Close to Campo Di Marte train station and has 24 hour check in/reception. We got in late on our train and they were super helpful in directing us to a restaurant that was still open. The space is very clean and historic in feel. Free breakfast every morning was great and a lot of food options that were delicious. No complaints at all. Just be aware that this is not located very close to the more touristy parts of Florence down by Ponte de Vecchio/Uffizi.

We booked 3 nights at the hotel and found the location to be excellent. Within a 15 minute walk to all the major attractions. What we were disappointed in was the staff and accommodations. I asked for directions to the nearest bank ATM and you have thought I was asking for national security codes. We went to the rooftop bar twice in one evening and were told that the outdoor seating had been reserved, for 4 hours at a time. There several other couples that had been told the same thing. We proceeded to dine outdoor across the canal and could see the roof top bar from where we were sitting. We observed the tables not being used for at least 1.5 hours during that 4 hour block. When we back to the hotel after dinner and proceeded to the roof top bar again. We were told the same thing and spoke with 2 other couples that had been told the same thing. When I went to the front desk to inquire about this, the front desk staff couldn’t believe that was going on. I was assured they would follow up with me once they determined what was going on. I never heard from anyone after that. Next morning at breakfast one of the other couples from the bar the night before advised that they had witnessed money being exchanged between the employees and the individuals the seating was reserved for. Very disappointing that we paid for amenities we never were able to enjoy.