Clinton Vacation Packages

Had a 5 day stay and no cleaning of the room, they did compensate for the misstep.

Only one towel and one washcloth for a two night stay. AC is evident, but rooms have no control of it. Bed was lumpy, hard and uncomfortable.

It might end up being a very nice hotel in the future, but we booked a reservation at the beginning of June when it was still Renaissance Pittsburgh Hotel and didn’t get an email that told us that the name was changed until a few days before our trip on 6/28. When we got there for our check in we didn’t realize that they had done a renovation and in our opinion THEY RUSHED THE REOPENING. The poor bar staff didn’t have time to acclimate themselves to anything, and the day we got there they didn’t have enough staff for the bar. One bartender/server for everyone in the bar plus anyone that chose to sit at more comfortable conversation areas out in the lobby. We were told by the front desk about in the morning we could come down and get it lattes or cappuccinos, but then in the morning when we did go down there they said that that machine wasn’t working yet. The bathroom was beautiful, but I did notice long dark hair on the floor, which was not mine. We were going to do the self park which is the garage directly across the street, but there was a Pirates game going on so it was full so we had to pay for valet.

The staff was very friendly and pleasant. They seemed eager to be of assistance

Tout est parfait Très bien situé