Cliffe Pypard Vacation Packages

This accommodation has potential to be a charming and convenient little place. The staff were lovely and hardworking in the extreme heat. Its downfall was that it is extremely poorly maintained, not seeming to be any fault of the cleaning staff, but likely due to poor maintenance management. The carpets needed professional cleaning, not just a hoover. They were filthy. Luckily our room itself smelled fresh, but the corridors stunk of all sorts, including cigarette smoke, which is off putting for non smokers. The amenities were good, including a fridge which included some milk, which we returned to reception only because we don’t drink dairy, but the man managing seemed to give a hard time to the staff for this. In general, management seemed to be struggling and blaming the staff. There was a bathroom on the floor above us which I made use of to wash my hands while my partner was using the washroom in our room. It could be a lovely touch as a spare (shared) bathroom, giving a cozy guesthouse feeling, especially for families, but it wasn’t clean sadly. The room was cluttered with unneeded furniture that we did put our stuff on, only because it was in the front of plenty of other space to put our things on. The managing man did offer to remove it for us but there was no point then as we were only there two nights. Without that clutter and with a clean carpet, it would be an ideal place close to the beach and shops. The building and rooms have lots of hidden character.

Hotel room was clean, breakfast was good with a good selection, pool was clean and staff friendly and helpful.

Absolutely stunning venue! Steeped in history!

I was very disappointed. I had anticipated a restful countryside hotel experience. However, this weekend at least the hotel was more a wedding/event venue (two weddings and one large party over the two days of our visit), with hotel guess seemingly the lesser priority. The restaurant/bar was full (we resorted to taking a bottle of wine to our (over-hot) room to drink. The wedding/party music went on until 12.40am making sleep difficult + I was woken up at 2.30am by loud talking/shouts as party goers departed (in the courtyard outside of our bedroom window). If you stay at this hotel - check the the wedding/party situation + enquire about the bedroom room temperature (our two rooms were both over 30c with windows opening only a few inches).