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"The best place to stay during overnight or red eye"

"El lugar tiene detalles deteriorados, solicité limpieza de cuarto en dos ocasiones y no se concretó. El personal muy amable. "

"We were married here 22 years ago and it just as lovely as then."

"The hotel itself was nice. Service was very slow. Staff had a negative attitude especially by the pool. Paid a premium for service for below average help "

"Staff was so friendly, rooms was clean and roomy, only con was main elevators were down to one which got pretty tight at peak times. Overall great experience. "

"Everything is very clean. Every staff member encountered was friendly and helpful. Walking distance to a terrific grocery store. "

"It was exactly what we needed for our first night in PR! Staff were wonderful!"

"First, the staff is outstanding. upon arrival Dylan checked us in. This young man was professional but more importantly super friendly. He provided us with great information about the local neighborhood and some super dining recommnedations. The rooms are very clean and spacious. Room has all the basics a traveler would need. The downsides to staying at this hotel range from the overpriced drinks and food to the resort fee added to the end of the stay bill. A gin & tonic was $18.00 as opposed to a well crafted cocktail in Old San Jaun was $15.00. The pool area is nice but very small. Most chairs are not in the sun for a good portion of the day. The area being small, it was difficult to find chairs, especially when the hotel allows cruiseship guest to rent out cabanas (not in the sun). Then the cruiseship guest take pool chairs as well. Given the limited pool area it is unclear what the resort fee is for. Very disappointing overall. The best part of our stay was the staff! "

"Check-in was scheduled for 4:00 PM, but due to how busy the hotel was, we were asked to wait and come back later. We didn’t end up getting into our room until around 6:30–7:00 PM, which was a bit frustrating after traveling. That said, the hotel itself was clean and the room was decent overall. One issue we ran into was the shower door. It didn’t seal properly, so water would leak out and leave the bathroom floor soaking wet after each use. The highlight of the stay was definitely the location. It’s in a great spot and made getting around very convenient. Overall, a decent stay with some minor inconveniences, but the delayed check-in and bathroom issue are worth noting."