Cheltenham Vacation Packages

Great location next to many good restaurants and walking distance to most tourist attractions. Unfortunately there are a lot of unhoused people downtown. Hotel is fine, small rooms to be expected. Service was fine - we had issues with the room (AC barely felt, window panel broken, dirty rug, stain on sheet, broken AC vent opening, shower door did not close etc.) but they promptly changed our room. Shower was good with very hot water, but lacking barrier to block water. Breakfast is typical hotel breakfast but service was excellent and everything was replenished quickly and the person in charge was very nice.

The staff was really nice. It was also very clean family friendly.

The staff was all very kind. From my check-in, they ensured my room had a great view. Then, housekeeping told me to personally come to her if I needed anything for my stay. The hotel accommodations were nice, and the location is great.

We had a nice stay at the Bellevue. Our room was comfortable, and clean. Our biggest issue was at Pergola, for breakfast. We ordered eggs and omelettes, which seemed a safe bet. Unfortunately, they came with potatoes that were covered in garlic and onion powder, rendering them completely inedible. We sent one of the plates back and said we couldn’t eat it , it was so bags. There was no apology, and they still billed us for it! We should have argued, but instead chalked it up to a learning lesson, and probably won’t be back.

The carpet, chaise lounge, and cloth chair are stained and look disgusting. The staff were exceptional - very friendly and courteous. Check-in was a breeze.