Chapin Vacation Packages

The staff were efficient and courteous but our room wasn’t AC and the temps were unbearable. Changed rooms and not much better. We had to wait in Lobby for cool down. The kitchen in the breakfast area was horrible. Would never pass health inspection. Food for breakfast was a paltry amount of pastries, limited cereal. The management needs to be retrained in American standards for hotel management. Will be contacting Wyndham with my concerns. No coffee in rooms and WiFi would not work outside lobby.

Just needed a room for the night. Had no problem checking in late and room was nice and cool upon arrival. Breakfast was very disappointing. 3 slices of bread in the bread box, apple juice out of order. The only real food provided was the waffle maker. Housekeeping woke us up early before check out which was a little aggravating. Don’t disturb someone on their check out day before check out time has expired, or guests have officially checked out.

All good…. Nothing outstanding…. Nothing bad. Abraham Lincoln Presidential Museum was fantastic!

The beds were exceptionally comfortable, including the pillows. It made for a good night's rest for weary travelers.

Property was good, room was good, breakfast was served without milk as "the delivery truck is on its way" - no milk for coffee, no milk for cereal - a grocery run for a $4.99 jug of milk would have saved them from this fail but nobody bothered. Also trains passing through town use horn in the middle of the night. Not fault of the hotel but something to consider for light sleepers.