Title: Hotel Xbalamque and Spa Cancun - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Xbalamque and Spa Cancun Hotel with a full-service spa, near Plaza Las Americas ![Interior entrance](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/d42349dd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/cade81f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/1a84f205.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Theatre show](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/7ca29d60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/078747c1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Xbalamque and Spa Cancun offers a peaceful haven in bustling downtown. Enjoy drinks at the poolside bar or book spa treatments like deep-tissue massages and facials. La Adelita restaurant serves Mexican cuisine. Complimentary public WiFi and attentive staff are available. 7.2 Good ## Popular amenities - - Bar - Spa - Room service - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/9e487c7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 7.2 Good 10 reviews ### Highlights Air conditioning TV Rainfall showerhead Private bathroom Daily housekeeping Wardrobe or closet Desk - 323 sq ft - Sleeps 2 - 1 Double Bed ![Standard Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/81d52288.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds ### Highlights Air conditioning TV Rainfall showerhead Private bathroom Daily housekeeping Wardrobe or closet Desk - 323 sq ft - Sleeps 4 - 2 Double Beds ![Superior Room | Living room](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/4d1023b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 4 reviews ### Highlights Air conditioning TV Private bathroom Bathrobes Rainfall showerhead Minibar Daily housekeeping Wardrobe or closet - 452 sq ft - City view - Sleeps 2 - 1 King Bed ![Desk](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/e71f1585.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Street View - 322 sq ft - Sleeps 2 ![Desk](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/40ae748e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 322 sq ft - Sleeps 2 ![Desk](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/cafb03e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard - 322 sq ft - Sleeps 4 ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Xbalamque-And-Spa.h70001.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Xbalamque-And-Spa.h70001.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16166%2C-86.82921&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gdbCGHXk65n4V4T0rE7DEgTYIfk=) Av. Yaxchilan No. 31, Centro, Mza. 18, Lt. 18, SM. 22, Cancun, QROO, 77500 #### What's nearby - Las Palapas Park - 2 min walk - 0.2 km - Benito Juarez Municipal Building - 6 min walk - 0.6 km - Plaza 28 - 8 min walk - 0.7 km - Plaza Las Americas - 5 min drive - 2.2 km - Puerto Cancun Marina Town Center - 10 min drive - 2.5 km #### Getting around - Cancun Intl. Airport (CUN) - 21 min drive #### Restaurants - ‪La Parrilla - ‬2 min walk - ‪Av. Yaxchilán - ‬1 min walk - ‪Los Pescaditos - ‬2 min walk - ‪Cheester - ‬3 min walk - ‪Cocina Libanesa Sahara - ‬2 min walk ## About this property ### Hotel Xbalamque and Spa Cancun Hotel near Langosta Beach You can look forward to a poolside bar, a terrace, and a garden at Hotel Xbalamque and Spa Cancun. Indulge in a deep-tissue massage, a body treatment, and aromatherapy at Spa Xbalamqué, the onsite spa. The on-site restaurant, La Adelita, features Mexican cuisine. Free WiFi in public areas is available to all guests, along with a hair salon and car rentals on site. You'll also find perks like: - An outdoor pool - Free self parking - A porter/bellhop, free newspapers, and a front-desk safe - Laundry services, concierge services, and luggage storage - Guest reviews say great things the helpful staff, first-rate property condition, and location Room features All 90 rooms boast comforts such as air conditioning. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - TVs with cable channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/9000000/8370000/8364300/8364209/28892ec4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Maria Cancun Downtown Cancun - Parking included - Free WiFi - Air conditioning - Housekeeping 7.2 Good 476 reviews CA $38 CA $52 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=8364209&PinnedHotelID=8364209&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/30000/28100/28065/1a1be307.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Kokai Cancún Downtown Cancun - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 701 reviews CA $45 CA $60 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=28065&PinnedHotelID=28065&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/9000000/8030000/8026300/8026260/ffae9ad0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribe Internacional Cancun Downtown Cancun - 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Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 465 reviews CA $68 CA $89 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=66597429&PinnedHotelID=66597429&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - La Adelita ### Things to do - Full-service spa - Outdoor pool - Sauna ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Prenatal massages - Reflexology - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 1 building - 3 floors - Built in 1990 - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g., directions) ### Access methods Staffed front desk, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Children under 11 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Hotel Xbalamque Resort Hotel Xbalamque Resort Cancun Xbalamque Xbalamque Cancun Xbalamque Hotel Cancun Hotel Xbalamque Cancun Hotel Xbalamque Hotel Xbalamque Resort Spa ## Frequently asked questions ### Does Hotel Xbalamque and Spa Cancun have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM. ### How much does it cost to stay at Hotel Xbalamque and Spa Cancun? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Xbalamque and Spa Cancun on Nov 2, 2025 start from CA $42.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Hotel-Xbalamque-And-Spa.h70001.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Xbalamque and Spa Cancun pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Xbalamque and Spa Cancun? > Self parking is free at this property. ### What time is check-in at Hotel Xbalamque and Spa Cancun? > Check-in start time: 3 PM; Check-in end time: anytime. ### What time is check-out at Hotel Xbalamque and Spa Cancun? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Hotel Xbalamque and Spa Cancun located? > Located in Downtown Cancun, this spa hotel is within a 10-minute walk of Las Palapas Park, Mercado 28, and Benito Juarez Municipal Building. Mercado 23 and Ceviche Square are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Xbalamque and Spa Cancun Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 313 8 - Good 277 6 - Okay 191 4 - Poor 100 2 - Terrible 130 ### 7.2/10 Cleanliness ### 7.6/10 Staff & service ### 6.8/10 Amenities ### 6.6/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 6/10 Okay #### Jose Antonio Casto Oct 15, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities No wifi at all , really old appliances, some of them don't work properly, no way to get with some of the staff unless you have to go to the front desk, no even a phone ##### Jose Antonio Casto Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Destiny Jul 10, 2025 I had an amazing experience at Hotel Xbalamqué! The hotel has so much character — from the unique Mayan-inspired decor to the beautiful artwork throughout the property. The atmosphere felt fun, welcoming, and full of charm. The staff was friendly and helpful, always making sure I had what I needed. My room was clean and comfortable, and I loved the little details that made the stay feel special. The location was also super convenient, with lots to explore nearby. If you’re looking for a place in Cancún that’s affordable, full of personality, and not just another generic hotel, I highly recommend Xbalamqué. ##### Destiny Stayed 5 nights in Jun 2025 ### 6/10 Okay #### Maria May 2, 2025 Disliked: Property conditions & facilities Great vale for the price. Hotel needs some renovation but it's clean and cute. Had s lot of potential. Centrally located. Helpful and friendly staff ##### Maria Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Arturo Feb 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location close to public transportation is perfect ##### Arturo Stayed 7 nights in Feb 2024 ### 8/10 Good #### Nataliia Apr 3, 2025 Liked: Cleanliness, staff & service, amenities Pretty good ##### Nataliia Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Thomas Jun 18, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent friendly and helpful staff beautiful architecture classic old world, Mexican style wonderful cool and everything you could ever want right next-door ##### Thomas Stayed 3 nights in Jun 2023 ### 8/10 Good #### Armine Nov 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Harder to get parking because it’s downtown, a few good restaurants around, a market a few minutes walk away. Staff is very nice and helpful, the photos made the room look a little better but still nice for the price. Pool is decent. ##### Armine Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Omar Apr 26, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff was professional and welcoming! Definitely will be back! ##### Omar Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Arden Apr 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Quaint and comfortable simple clean rooms in a great central location in city center area is near to numerous parks and activities, public transport, and eminently walkable for lots of dining and entertainment options. Staff was excellent. The hotel is undergoing some renovations, which did not disturb my rest at all, but the pool is closed for renovations. It was quiet and easy to sleep at night, but busy and active in the area surrounding the hotel during the day. I safely enjoyed walking all around the area by myself all times of the day and evening. Well lit areas, lots of dining options and music all around. ##### Arden Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Aysegul Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is convenient and offers enough for the amount they charge. Staff are helpful, place is clean. The only thing is that it’s an old building so expect abit of usual maintenance issues. ##### Aysegul Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Dmytro Jan 14, 2024 Liked: Cleanliness, staff & service Reasonable price. ##### Dmytro Stayed 5 nights in Dec 2023 ### 2/10 Terrible #### Sanjuanita Rodriguez Sep 10, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Hotel was ugly and dirty and smelled horrible ##### Sanjuanita Rodriguez Stayed 6 nights in Sep 2024 ### 2/10 Terrible #### Harry Nov 30, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Rude staff ##### Harry Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Sabin Jul 18, 2023 Liked: Cleanliness Very good🌸 ##### Sabin Stayed 3 nights in Jul 2023 ### 8/10 Good #### Diana Jul 26, 2023 Like ##### Diana Stayed 1 night in Jul 2023 ### 6/10 Okay #### Lakhsmi May 7, 2025 Disliked: Amenities, property conditions & facilities So much attention to esthetics on the outside and hallways. However, the inside of the room had an Old TV, stained curtains off the hooks, safety lock on window missing screws. Dated furniture that had nothing to do with the Mayan charm marketed. Don’t get me wrong, for the price my expectations were not that high to begin with. But even then, the inside of the room did not meet my expectations. I had room #230 right on the corner intersection with noise coming from both directions until the middle of the night. The only thing this place had going for it was the location. Will definitely NOT stay here again! ##### Lakhsmi Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Stefana Mar 14, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities We left as soon we’ve seen the room. It was a horrible smell, inexplicably dirty and the towels from white was gray. ##### Stefana Stayed 9 nights in Mar 2024 ### 2/10 Terrible #### Carlos May 17, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### In not a good hotes All the rooms are old and not clean the tv is older also the mirrows the pictures in the hoteles.com are very very different ##### Carlos Stayed 2 nights in May 2024 ### 4/10 Poor #### BONNIE May 18, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities To new management: I have been going to this boutique hotel for years. The staff is lovely, the artwork on the building/interior is just amazing and the location is near the bus station/hospital and good restaurants. BUT, new management has decided to do away with one of the best features: the POOL is GONE!!! In all of the advertising, the pool is featured>the pool has been replaced by a "cenote" where you cannot swim!!We were sent over to another hotel's pool to swim in. It is HOT in El Mexico and we need a POOL!!! you have destroyed one of the best features of the property>WHY??? as a long time customer, I want the original pool back, please. AND please change your advertising to reflect this new development. Your advertising at present is completely misleading and customers are upset.VERY DISAPPOINTING> ##### BONNIE Stayed 8 nights in May 2025 ### 10/10 Excellent #### David Jun 1, 2024 Liked: Amenities Great location and charm. Pool area is great, has a retrofit circulation setup. The area is well vegetated for shaded areas and aesthetics but could use a leaf skim 3 times a day. Staff are excellent. The property could use a deep steam clean and freshening up, but is well cleaned. They will need some pre updating to avoid becoming a rundown establishment in the next 2 years. Only critical concern was not having a TV to cast to and internet dropping for a minute or two. We stayed 8 nights and enjoyed ourselves and would recommend staying here in the near future. And yes they have a famous public spa, a massage for 870 pesos for 80min. Plus 3 min walk to la Parrilla restaurant. ##### David Stayed 8 nights in May 2024 ### 8/10 Good #### Rodney Feb 6, 2024 Liked: Cleanliness, amenities, property conditions & facilities The hotel was clean and we really enjoyed the swimming pool and the spa. We both had hot rock massage. The front desk staff were very helpful in getting information about taxis and buses. The TV in the room was an old tube style TV you can only get Mexican channels and you cannot connect With your tablet to watch English movies and YouTube. There is no microwave or fridge in the rooms. We bought a cooler box and bought ice. We would gladly stay again. The restaurants nearby are reasonably priced and good. The hotel is close to the R1 bus For going to the beach. It is also close to ADO. ##### Rodney Stayed 7 nights in Jan 2024 ### 2/10 Terrible #### Heather Joyce Aug 24, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities This is a budget property. Don’t be fooled by the pictures. The windows were open and bugs were coming into the room when I got there. They give you three remotes. One for tv. One for cable box. And one for ac. You must return these to front desk or you get charged for leaving them in room. The bathroom had mold on the ceiling. The decor is dated. The restaurant isn’t open all day or night. No room service. I ordered uber eats. The staff was friendly and tried to make my stay as pleasant as possible. However the property is very run down. ##### Heather Joyce Stayed 7 nights in Aug 2024 ### 4/10 Poor #### Dave Jul 7, 2023 Liked: Amenities, property conditions & facilities Disliked: Cleanliness, communication The property had an interesting vibe to it, and with a little polish would be a very nice stay in the center. Unfortunately when we went to bed the first night we noticed that the sheets were terribly stained and obviously had not been changed. While the property advertises wifi, it's only in the common areas and nothing in your room. The sink in the washroom was in terrible shape, the towel rack in the bathroom hangs right over the toilet so makes it challenging to dry your towels and use the bathroom. Finally my vehicle was damaged in the parking lot and I asked several times to have the video reviewed so we could determine who did it and they never got back to me so now i'm out 30 k for fixing it myself. ##### Dave Stayed 3 nights in Jul 2023 ### 6/10 Okay #### Carlos alejandro Oct 29, 2025 Liked: Staff & service, property conditions & facilities Algo antiguas las instalaciones y muebles, pero precio justo para llegar y dormir. ##### Carlos alejandro Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jesús Ernesto Oct 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitación limpia ##### Jesús Ernesto Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Grand Oasis Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - 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