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Motel 6 Amherst, NY - Buffalo – Avis

2 out of 5
Motel 6 Amherst, NY - Buffalo
4400 Maple Rd, Buffalo, NY

Avis

6,6
Note de 10 – Excellent, d’après 236 avis sur 1000." "
Note de 8 – Bien, d’après 260 avis sur 1000." "
Note de 6 – Acceptable, d’après 197 avis sur 1000." "
Note de 4 – Médiocre, d’après 148 avis sur 1000." "
Note de 2 – Terrible, d’après 159 avis sur 1000." "

7,0/10

Propreté

7,4/10

Service et personnel

6,0/10

Commodités

6,6/10

État et installations de l’hébergement

6,2/10

Écoresponsabilité

Avis

4/10 – Médiocre

Marc, St-Jean-Sur-Richelieu

Points faibles : Service et personnel
The internet didn't work and at the reception , they didn't care .
Séjour de 2 nuits en août 2023
Nancy Y. a répondu le 18 août 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 – Bien

Michel, Longueuil

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bon rapport qualité prix
Séjour de 1 nuit en juillet 2023
Brand Experience Team a répondu le 2 août 2023
Hi Michel,Thank you for positively rating your stay!!Maz K.#Team6

8/10 – Bien

Jerome

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a very nice weekend. Staff were very good especially Amy. Will definitely recommend.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

2/10 – Terrible

Peter

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room had a bad boric acid smell right as you came in the door. Tried to open the window but it was screwed shut. No counter or shelf for toiletries in bathroom. Beds were like tissue paper on a pile of springs. Waited for attendant to check out, then realized it was the guy watching me from outside the glass door smoking when he finally came in after finishing his cig.
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Diane

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Stains and long black hairs on the sheets!!!
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Ilya

Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Valerie

Voyage d’affaires
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Overall place ok
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 22 mai 2024
Hi Valerie,Thank you for positively rating your stay!Lilith#Team6

2/10 – Terrible

Marc, St-Jean-Sur-Richelieu

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Every thing was OK
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 22 mai 2024
Hi Marc,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 – Acceptable

Lasheri

Séjour de 3 nuits en mars 2024
Brand Experience Team a répondu le 17 mai 2024
Hi LasheriThanks for your review, we really appreciate the support. Lilith#Team6

4/10 – Médiocre

Destiny

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
First of all I've never stayed at a motel that didn't have a microwave or refrigerator in the room very inconvenient...The ice machine on the first floor was broken we had to go up to the second floor another inconvenience...We got our room for two nights the first night our toilet got plugged and we couldn't use it the rest of the night...The next day I went to the front desk to talk to someone about the toilet they moved us from our room to another one but the lady at the front desk was very nasty about it or bathroom the door in the second room kept locking when I went back to the front desk to ask the lady for something to open the door she got nasty with me again...I will never stay here again
Séjour de 2 nuits en mai 2024
Nancy Y. a répondu le 15 mai 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 – Excellent

Debbie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel
This property needs to be updated and carpets need to go. Even though it’s a smoke free property, you can still smell it
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Debbie,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 – Terrible

Marty

Points faibles : Service et personnel
Whats the deal with after reserving the room on expedia, having to.pay another 100 deposit??
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Marty,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 – Médiocre

Vita

Points faibles : État et installations de l’hébergement
Not very clean or updated.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Vita,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

6/10 – Acceptable

Jamil

Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement
While I typically opt for accommodations beyond budget hotels/motels, the high lodging rates in Buffalo during the event weekend led me to choose this option for my one-night stay. In summary, the property would receive a 5 out of 10 rating from me. The room was relatively clean, addressing my top concern of pests, but the towels and rags were in poor condition. Despite the tub appearing clean, it was stained, and the hallways lacked sufficient lighting, creating a gloomy atmosphere. The mattress was uncomfortable and of low quality, and there were minor stains on one of the pillowcases. While suitable for a brief overnight stay and if you’re on a budget, I wouldn't recommend an extended stay at this property.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 1 mai 2024
Hi Jamil, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6

4/10 – Médiocre

Jenn

Points faibles : Propreté, état et installations de l’hébergement
Really old and run down
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 1 mai 2024
Hi Jenn, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

6/10 – Acceptable

Linda

Points forts : Propreté
Room was clean but is definitely a no frills kind of place. Neither of the electrical outlets in the bathroom worked. Outlets in the room worked but there wasn't a mirror in that area of the room. Our room was next door to the laundry. There wasn't any hot water for showers except in the early mornings.
Séjour de 5 nuits en avril 2024
Brand Experience Team a répondu le 24 avr. 2024
Hi Linda, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 – Excellent

Darnell

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great service with Amy
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 24 avr. 2024
Hi Darnell,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

2/10 – Terrible

Dave

Séjour de 2 nuits en avril 2024

10/10 – Excellent

Benjamin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very thoughtful gift of eclipse glasses for the solar eclipse. That was the main reason we came to Buffalo.
Séjour de 4 nuits en avril 2024
Nancy Y. a répondu le 17 avr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Excellent

Amit

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was very friendly and room was clean and comfortable.
Séjour de 1 nuit en avril 2024
Nancy Y. a répondu le 17 avr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 – Bien

Paul

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice and quiet but too far from mass transit.
Séjour de 3 nuits en mars 2024
Nancy Y. a répondu le 17 avr. 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

4/10 – Médiocre

Mark

Voyage en famille
Points faibles : Service et personnel
Y
Séjour de 1 nuit en avril 2024
Nancy Y. a répondu le 17 avr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 – Médiocre

greg

Voyage en famille, Voyage d’affaires
Points faibles : Commodités
I wasn't told about a $100 security deposit. Loud commotion in the hallway & banging on door down the hallway from our room.
Séjour de 1 nuit en avril 2024
Nancy Y. a répondu le 17 avr. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 – Médiocre

Jack

Points faibles : Commodités, état et installations de l’hébergement
Could hear everything going on in the adjacent rooms. Very loud. Decently clean, great location, nice staff, but everything happening in the adjacent rooms is very loud and clear. Do not recommend.
Séjour de 2 nuits en mars 2024
Brand Experience Team a répondu le 12 avr. 2024
Hi Jack,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 – Excellent

Clarence Edward

Séjour de 7 nuits en mars 2024

8/10 – Bien

Andre

Voyage de couple
Points forts : Propreté, service et personnel
The location is great except for the rooms facing Hwy 290 because of the noise; rooms on the other side have no noise issues but the maintenance in general is not the best. The washroom sink in both rooms we had were nearly fully plugged. The mattresses need to be replaced and the bed covers all need a good wash.
Séjour de 3 nuits en mars 2024
Nancy Y. a répondu le 3 avr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 – Médiocre

Brianne

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very rude. Room was very outdated. It smelt very bad.
Séjour de 2 nuits en mars 2024
Nancy Y. a répondu le 3 avr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 – Acceptable

Adilet

Séjour de 7 nuits en mars 2024

10/10 – Excellent

James

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Basic but room had everything we needed for our one night stay. We had a great dinner at the Anchor Bar next door.
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 13 mars 2024
Hi JamesThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 – Terrible

Mohammed

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
No WiFi
Séjour de 2 nuits en février 2024
Brand Experience Team a répondu le 13 mars 2024
Hi Mohammed,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 – Médiocre

Angyal

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Brand Experience Team a répondu le 7 févr. 2024
Hi Angyal, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 – Bien

Ali

Points forts : Propreté, état et installations de l’hébergement
Séjour de 4 nuits en janvier 2024
Brand Experience Team a répondu le 7 févr. 2024
Hi Ali,Thank you for positively rating your stay!Lilith#Team6

6/10 – Acceptable

Paul

Just what i expected, good for 2 nights to watch Buffalo lose to KC ..... Again.... wide right
Séjour de 2 nuits en janvier 2024
Brand Experience Team a répondu le 7 févr. 2024
Hi Paul,Thank you for positively rating your stay!Lilith#Team6

8/10 – Bien

James

Points forts : Propreté, service et personnel et commodités.
The room was big and very quiet. Quite for being on the first floor near an entrance door.
Séjour de 1 nuit en janvier 2024
Brand Experience Team a répondu le 30 janv. 2024
Hi James, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 – Terrible

Mark

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Bedbugs. Bedbugs are bad here. First and second room both had them. The staff was shown and still insisted that they didn't have the bedbugs. Never again will I stay there, questioning use of Xpedia too.
Séjour de 1 nuit en janvier 2024
Nancy Y. a répondu le 24 janv. 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 – Excellent

Kathleen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice stay
It was wonderful the desk associate was great. Only complaint no microwave or fridge. People and room were wonderful
Séjour de 1 nuit en janvier 2024
Nancy Y. a répondu le 24 janv. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 – Médiocre

Drew

Points forts : Propreté
Points faibles : Service et personnel, confort de la chambre
Check your accounts. They keep incidental fees.
Heard all different animal noises all night long, didn't even stay the whole night left because I could not sleep. The hotel charged me a $100 incidentals fee and never refunded me the money. The man at the front desk was very rude and unfriendly.
Séjour de 1 nuit en décembre 2023
Nancy Y. a répondu le 17 janv. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Excellent

Sky

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en octobre 2023

4/10 – Médiocre

Hailee

Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

Alicia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Tv was small no soaps
Séjour de 1 nuit en décembre 2023
Brand Experience Team a répondu le 9 janv. 2024
Hi Alicia,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

4/10 – Médiocre

Jesus

Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

robert

room could have been warmer
Séjour de 1 nuit en décembre 2023
Brand Experience Team a répondu le 3 janv. 2024
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 – Bien

Fred

Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

Shanna

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was horrible and my children and I stayed in our Jeep one night and no one would refund our money and the hotel isn’t in good condition it’s to bad I booked threw you for years now and feel so bad no one would make it right what’s my Platinum status for then?
Séjour de 1 nuit en décembre 2023
Brand Experience Team a répondu le 26 déc. 2023
Hi Shanna, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 – Acceptable

sunny

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
Room was too cold
Séjour de 1 nuit en décembre 2023
Brand Experience Team a répondu le 21 déc. 2023
Hi Sunny, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 – Excellent

Yulieth

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Son muy buenas personas y dan buen trato
Séjour de 1 nuit en novembre 2023
Nancy Y. a répondu le 5 déc. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 – Médiocre

Amy

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
No microwave, no hairdryer. Booked an accessible room and they put us in a regular room
Brand Experience Team a répondu le 29 nov. 2023
Hi Amy,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 – Acceptable

Sarah

Séjour de 1 nuit en novembre 2023

6/10 – Acceptable

Ronald

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
So so, get what you pay for I guess
Found hairs in my towels and an opened gum pack on my nightstand. Plus no elevator.
Séjour de 1 nuit en novembre 2023
Brand Experience Team a répondu le 29 nov. 2023
Hi RonaldWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6