[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tru By Hilton Albany Crossgates Mall Pet-friendly hotel with free breakfast connected to a shopping center in Albany ![Lobby](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/2ad07c18.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/d7056a21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/aa903755.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/f95660e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/7181ab3e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Tru By Hilton Albany Crossgates Mall offers comfort and activity in vibrant common areas. Guests enjoy complimentary breakfast, an indoor pool, and a fitness center. The property provides WiFi throughout, and the friendly staff consistently receives positive feedback. 8.6 Excellent ## Popular amenities - - - Pool - Laundry - Gym - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 21 - Oct. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=26946845&PinnedHotelID=26946845&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=26946845&PinnedHotelID=26946845&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 22 - Oct. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=26946845&PinnedHotelID=26946845&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=26946845&PinnedHotelID=26946845&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=26946845&PinnedHotelID=26946845&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=26946845&PinnedHotelID=26946845&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=26946845&PinnedHotelID=26946845&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=26946845&PinnedHotelID=26946845&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/aa903755.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.4 Exceptional 29 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Premium bedding Hair dryer Eco-friendly toiletries Private bathroom - 231 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/fb72db2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 9.2 Wonderful 35 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Premium bedding Hair dryer Eco-friendly toiletries Private bathroom - Sleeps 4 - 2 Queen Beds ![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/8da607dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Bathtub 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Premium bedding Hair dryer Eco-friendly toiletries Private bathroom - 231 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/8da607dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Bathtub (Hearing) 8.0 Very good 1 review ### Highlights Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Premium bedding Hair dryer Eco-friendly toiletries Private bathroom - 369 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/e6fa36d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Hearing) 9.8 Exceptional 6 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Premium bedding Hair dryer Eco-friendly toiletries Private bathroom - 231 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/fb72db2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible (Roll-In Shower) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Premium bedding Hair dryer Eco-friendly toiletries Private bathroom - 399 sq ft - Sleeps 4 - 2 Queen Beds ![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/fb72db2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible (Hearing) 8.4 Very good 7 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Premium bedding Hair dryer Eco-friendly toiletries Private bathroom - 399 sq ft - Sleeps 4 - 2 Queen Beds ![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/fb72db2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Air conditioning Free cribs/infant beds Smart TV Blackout drapes/curtains Premium bedding Hair dryer Eco-friendly toiletries Private bathroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Free daily on-the-go breakfast](https://images.trvl-media.com/lodging/19000000/18110000/18109600/18109541/w3836h2556x4y4-bca3d1b3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites By Hilton Schenectady Schenectady - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,009 reviews CA $247 CA $280 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Albany-Hotels-Homewood-Suites-By-Hilton-Schenectady.h18109541.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=0bdd6c96-6ae6-476c-962d-73c7a7a0c4cf&top_cur=CAD) Ad ![Dining](https://images.trvl-media.com/lodging/2000000/1200000/1194400/1194369/838c693a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Albany Airport Latham - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.4 Very good 1,641 reviews CA $142 CA $162 total includes taxes & fees Nov 2 - 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Pool - Breakfast included - Pet-friendly - Parking included 9.6 Exceptional 669 reviews CA $174 CA $196 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Albany-Hotels-Homewood-Suites-By-Hilton-Clifton-Park.h10423446.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=0bdd6c96-6ae6-476c-962d-73c7a7a0c4cf&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1290000/1287500/1287492/a974d7ec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Albany-Downtown Downtown Albany - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,026 reviews CA $160 CA $183 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Albany-Hotels-Hampton-Inn-Suites-Albany-Downtown.h1287492.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=0bdd6c96-6ae6-476c-962d-73c7a7a0c4cf&top_cur=CAD) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/40000/37100/37096/c922f7ba_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Albany - The Desmond Hotel by IHG Albany - Pool - Free airport shuttle - Pet-friendly - Parking included 9.2 Wonderful 1,032 reviews CA $150 CA $172 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Albany-Hotels-Crowne-Plaza-Albany-The-Desmond-Hotel.h37096.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=0bdd6c96-6ae6-476c-962d-73c7a7a0c4cf&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6330000/6326100/6326010/9a1c0306_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn Albany Washington Avenue Dunes - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 440 reviews CA $199 CA $228 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Albany-Hotels-Residence-Inn-Albany-Washington-Avenue.h6326010.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=0bdd6c96-6ae6-476c-962d-73c7a7a0c4cf&top_cur=CAD) Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/5000000/4690000/4680400/4680390/bd78cfd9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Clifton Park Clifton Park - Pool - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 691 reviews CA $160 CA $173 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Albany-Hotels-Hilton-Garden-Inn-Clifton-Park.h4680390.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=0bdd6c96-6ae6-476c-962d-73c7a7a0c4cf&top_cur=CAD) Ad ![BBQ/picnic area](https://images.trvl-media.com/lodging/16000000/15730000/15725300/15725242/24123a32.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Albany-East Greenbush East Greenbush - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 857 reviews CA $160 CA $182 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Albany-Hotels-Hampton-Inn-Suites-Albany-East-Greenbush.h15725242.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=0bdd6c96-6ae6-476c-962d-73c7a7a0c4cf&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/900000/892600/892597/e417201d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Clifton Park Clifton Park - Pool - Hot tub - Breakfast included - Pet-friendly 9.2 Wonderful 1,016 reviews CA $135 CA $145 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Albany-Hotels-Hampton-Inn-Clifton-Park.h892597.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=0bdd6c96-6ae6-476c-962d-73c7a7a0c4cf&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlbany-Hotels-Tru-By-Hilton-Albany-Crossgates-Mall.h26946845.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlbany-Hotels-Tru-By-Hilton-Albany-Crossgates-Mall.h26946845.Hotel-Information) ## About the area Located in Albany, Tru By Hilton Albany Crossgates Mall is connected to a shopping center. Travelers who have shopping on the agenda can visit Crossgates Mall and Colonie Center Mall. Destroyer Escort Historical Museum and USS Slater are also worth visiting. Be sure not to miss outdoor adventures like mountain biking, horse riding, and hiking/biking trails, or hop on a bike rental nearby and take a self-guided tour around the aera. [Visit our Albany travel guide](https://www.expedia.ca/Albany.dx603260) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.68673%2C-73.85433&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r5l1a4qlVRe9BLaW8OUr-Mp8agw=) 1651 Western Avenue, Albany, NY, 12203 ### What's nearby - Crossgates Mall - 5 min walk - 0.4 km - University at Albany - 3 min drive - 2.6 km - Colonie Center Mall - 5 min drive - 4.7 km - Albany Medical Center - 10 min drive - 10.4 km - MVP Arena - 11 min drive - 15.3 km ### Getting around - Albany International Airport Station - 9 min drive - Albany Intl. Airport (ALB) - 9 min drive ### Restaurants - ‪Starbucks - ‬6 min walk - ‪The Standard Restaurant & Lounge - ‬6 min walk - ‪Dave & Buster's - ‬7 min walk - ‪Maggie McFly’s - ‬6 min walk - ‪Cinnabon - ‬6 min walk ## About this property ### Tru By Hilton Albany Crossgates Mall Hotel near Crossgates Mall You can look forward to a free breakfast buffet, a free manager's reception, and dry cleaning/laundry services at Tru By Hilton Albany Crossgates Mall. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a gym. Other perks include: - An indoor pool - Free self parking - Express check-out, a TV in the lobby, and barbecue grills - A water dispenser, a billiards/pool table, and outdoor furniture - Guest reviews give top marks for the helpful staff Room features All 96 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi. More amenities include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and tubs or showers - Smart TVs with premium channels - Microwaves, free infant beds, and heating ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/a48c095f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Albany Crossgates Mall, NY Albany - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 434 reviews CA $183 CA $210 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=27042286&PinnedHotelID=27042286&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/18300/18218/49b3fe44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Albany-Western Ave/University Area Albany - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,049 reviews CA $144 CA $170 total includes taxes & fees Nov 3 - 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The Desmond Hotel by IHG Albany - Pool - Free airport shuttle - Pet-friendly - Parking included 9.2 Wonderful 1,032 reviews CA $150 CA $172 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/93000000/92790000/92787800/92787704/b91f3040.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Albany/Downtown Downtown Albany - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 1,238 reviews CA $154 CA $177 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=92787704&PinnedHotelID=92787704&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8510000/8507200/8507161/90b166b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staybridge Suites Albany Wolf Rd-Colonie Center by IHG Albany - Pool - Hot tub - Breakfast included - Free airport shuttle 9.2 Wonderful 1,008 reviews CA $184 CA $218 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=8507161&PinnedHotelID=8507161&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1747300/1747245/8fa7ac47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Albany/SUNY Area Albany - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,009 reviews CA $137 CA $157 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1747245&PinnedHotelID=1747245&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1350000/1340700/1340609/504a653d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Albany Albany - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.0 Wonderful 1,006 reviews CA $160 CA $183 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1340609&PinnedHotelID=1340609&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/7000000/6330000/6326100/6326010/9a1c0306.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn Albany Washington Avenue Dunes - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 440 reviews CA $199 CA $228 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=6326010&PinnedHotelID=6326010&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends - Coffee and tea in common areas - Free manager's reception (select days) - Snack bar/deli ### Things to do - Billiards/pool table - Gym - Indoor pool - TV in common areas ### Family friendly - In-room crib - In-room microwave - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Shared microwave - Vending machine - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (on request) ### Business services - 24-hour business center - Computer station - Meeting rooms ### Outdoors - Barbecue grill - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 6 accessible parking spaces - Elevator (42 inch wide door) - Phone accessibility kit - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 5 floors - Banquet hall - Built in 2018 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Smart TV with premium digital channels ### Food and drink - Microwave ### More - Air conditioning (climate-controlled) - Eco-friendly toiletries - Free local calls - Heating (climate-controlled) - Iron/ironing board - LED lighting - Phone - Recycling ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 75 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 150 per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 75 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Onsite parties or group events are strictly prohibited Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) ### We should mention Pool access available from 7:00 AM to 11:00 PM Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Tru Hilton Albany Crossgates Mall Hotel Tru Hilton Crossgates Mall Hotel Tru Hilton Albany Crossgates Mall Tru Hilton Crossgates Mall Tru By Hilton Albany Crossgates Mall Hotel Tru By Hilton Albany Crossgates Mall Albany Tru By Hilton Albany Crossgates Mall Hotel Albany ## Frequently asked questions ### Does Tru By Hilton Albany Crossgates Mall have a pool? > Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM. ### How much does it cost to stay at Tru By Hilton Albany Crossgates Mall? > As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Tru By Hilton Albany Crossgates Mall on Nov 2, 2025 start from CA $159.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Albany-Hotels-Tru-By-Hilton-Albany-Crossgates-Mall.h26946845.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Tru By Hilton Albany Crossgates Mall pet-friendly? > Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at Tru By Hilton Albany Crossgates Mall? > Self parking is free at this property. ### What time is check-in at Tru By Hilton Albany Crossgates Mall? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Tru By Hilton Albany Crossgates Mall? > Check-out is at noon. ### Where is Tru By Hilton Albany Crossgates Mall located? > Situated near the airport, this hotel is 0.2 mi (0.4 km) from Crossgates Mall and 2.4 mi (3.9 km) from University at Albany. Albany NanoTech Complex and Albany Pine Bush Preserve are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Tru By Hilton Albany Crossgates Mall Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 559 8 - Good 254 6 - Okay 97 4 - Poor 48 2 - Terrible 46 ### 10/10 Excellent #### candis Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was helpful and sweet. Room was great, beds were super comfy. Great breakfast ##### candis Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Polina Sep 17, 2025 Liked: Staff & service, property conditions & facilities Clean room, very friendly staff ##### Polina Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Mohamed Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and they accommodated for my special request ##### Mohamed Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Angela Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Crossgates Mall is right across the street from the hotel. I would recommend family/friends to stay here. ##### Angela Stayed 2 nights in Sep 2025 ### 8/10 Good #### Ilana Oct 13, 2025 Liked: Cleanliness, staff & service Excellent: beds, fitness room room ##### Ilana Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Steven Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel, but construction next door was annoying ##### Steven Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kelly Aug 4, 2025 Liked: Cleanliness, staff & service Excellent, friendly, attentive staff, clean comfortable room ##### Kelly Stayed 3 nights in Aug 2025 ### 8/10 Good #### Janet Jun 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and clean hotel. Lots of variety for breakfast ##### Janet Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Anne Jan 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Will stay here again ##### Anne Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Stacy Dec 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay. Would stay again. ##### Stacy Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Jereme Nov 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. ##### Jereme Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Monique Sep 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a excellent stay ##### Monique Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Lucy Jul 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice. Staff are nice too ##### Lucy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jessica Oct 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Would stay again! ##### Jessica Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Nancy Dec 25, 2024 Liked: Amenities Clean quiet place… staff is excellent! ##### Nancy Stayed 1 night in Dec 2024 ### 10/10 Excellent #### ROBBIE Mar 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### ROBBIE Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Kfir Jun 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was there about 5 - 6 times and I keeping returning. Very comfortable ##### Kfir Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Jamie Aug 22, 2025 Liked: Staff & service Disliked: Cleanliness Shower and floors in the room were dirty ##### Jamie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mike Nov 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always a cordial staff and great facilities. ##### Mike Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Hennessy Dec 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I had a great experience here love this place definitely coming back ##### Hennessy Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Donna Sep 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities Beautiful and staff was very friendly ##### Donna Stayed 1 night in Sep 2024 ### 8/10 Good #### stephanie Jan 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a nice stay . The staff is very friendly , mall is a 5’min walk away ##### stephanie Stayed 3 nights in Jan 2025 ### 8/10 Good #### Monique Dec 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great, loved the free breakfast ##### Monique Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Marc Mar 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place ##### Marc Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Pamela Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We always stay here because it is next to the Crossgates mall. The hotel staff are very friendly. The hotel is nice and clean and the free breakfast is a bonus and we love the free coffee in the lobby ##### Pamela Stayed 3 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Sleep Inn & Suites Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-Sleep-Inn-Suites-Buffalo-Airport.h85007.Hotel-Information) > > [Hilton Garden Inn Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-Hilton-Garden-Inn-Buffalo-Airport.h1348597.Hotel-Information) > > [Comfort Inn & Suites Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-Comfort-Inn-Suites.h5678.Hotel-Information) > > [Hampton Inn Buffalo - Amherst, NY](https://www.expedia.ca/Buffalo-Hotels-Hampton-Inn-Buffalo-Amherst.h50706489.Hotel-Information) > > [DoubleTree by Hilton Hotel Buffalo - Amherst](https://www.expedia.ca/Buffalo-Hotels-DoubleTree-By-Hilton-Hotel-Buffalo-Amherst.h2914.Hotel-Information) > > [Holiday Inn Express Cheektowaga North East by IHG](https://www.expedia.ca/Buffalo-Hotels-Holiday-Inn-Express-Cheektowaga-North-East.h8130557.Hotel-Information) > > [Aloft Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-Aloft-Buffalo-Airport.h9277828.Hotel-Information) > > [Home2 Suites by Hilton Buffalo Airport / Galleria Mall](https://www.expedia.ca/Buffalo-Hotels-Home2-Suites-By-Hilton-Buffalo-Airport-Galleria-Mall.h10627666.Hotel-Information) > > [Reikart House, Buffalo, a Tribute Portfolio Hotel](https://www.expedia.ca/Buffalo-Hotels-Reikart-House.h39605.Hotel-Information) > > [Buffalo Airport Hotel](https://www.expedia.ca/Buffalo-Hotels-Buffalo-Airport-Hotel.h26001.Hotel-Information) > > [Quality Inn Near Walden Galleria Mall](https://www.expedia.ca/Buffalo-Hotels-Quality-Inn-Near-Walden-Galleria-Mall.h558591.Hotel-Information) > > [Staybridge Suites Buffalo-Amherst by IHG](https://www.expedia.ca/Buffalo-Hotels-Staybridge-Suites-Buffalo-Amherst.h6325554.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Buffalo Amherst](https://www.expedia.ca/Buffalo-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Buffalo-Amherst.h24723591.Hotel-Information) > > [Country Inn & Suites by Radisson, Buffalo South I-90, NY](https://www.expedia.ca/Buffalo-Hotels-Country-Inn-Suites-By-Radisson.h5313625.Hotel-Information) > > [Tru By Hilton Syracuse North Airport Area](https://www.expedia.ca/Syracuse-Hotels-Tru-By-Hilton-Syracuse-North-Airport-Area.h23160690.Hotel-Information) > > [Homewood Suites by Hilton Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-Homewood-Suites-By-Hilton-Buffalo-Airport.h64134.Hotel-Information) > > [Staybridge Suites Albany Wolf Rd-Colonie Center by IHG](https://www.expedia.ca/Albany-Hotels-Staybridge-Suites-Albany-Wolf-Rd-Colonie-Center.h8507161.Hotel-Information) > > [Courtyard Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-Courtyard-Buffalo-Airport.h4395444.Hotel-Information) > > [Best Western Galleria Inn & Suites](https://www.expedia.ca/Buffalo-Hotels-Best-Western-Plus-Galleria-Inn-Suites.h23120.Hotel-Information) > > [Residence Inn by Marriott Buffalo Galleria Mall](https://www.expedia.ca/Buffalo-Hotels-Residence-Inn-By-Marriott-Buffalo-Galleria-Mall.h906657.Hotel-Information) > > [M Hotel Buffalo](https://www.expedia.ca/Buffalo-Hotels-Millennium-Buffalo.h11231.Hotel-Information) > > [Buffalo Marriott Niagara](https://www.expedia.ca/Buffalo-Hotels-Buffalo-Marriott-Niagara.h117.Hotel-Information) > > [Hyatt Place Buffalo/Amherst](https://www.expedia.ca/Buffalo-Hotels-Hyatt-Place-BuffaloAmherst.h9456445.Hotel-Information) > > [Super 8 by Wyndham Liverpool/Syracuse North Airport](https://www.expedia.ca/Syracuse-Hotels-Super-8-By-Wyndham-LiverpoolSyracuse-North-Airport.h66620.Hotel-Information) > > [Hampton Inn Buffalo-Airport / Galleria Mall](https://www.expedia.ca/Buffalo-Hotels-Hampton-Inn-Buffalo-Airport-Galleria-Mall.h13658.Hotel-Information) > > [Southampton Inn](https://www.expedia.ca/Southampton-Hotels-Southampton-Inn.h117135.Hotel-Information) > > [Home2 Suites by Hilton Amherst Buffalo](https://www.expedia.ca/Buffalo-Hotels-Home2-Suites-By-Hilton-Amherst-Buffalo.h34293145.Hotel-Information) > > [Hope Lake Lodge & Indoor Waterpark](https://www.expedia.ca/Ithaca-Hotels-Hope-Lake-Lodge-Indoor-Waterpark.h3594548.Hotel-Information) > > [Hampton Inn & Suites Buffalo Airport](https://www.expedia.ca/Buffalo-Hotels-Hampton-Inn-Suites-Buffalo-Airport.h6385880.Hotel-Information) > > [Holiday Inn Express and Suites Albany Airport- Wolf Road by IHG](https://www.expedia.ca/Albany-Hotels-Holiday-Inn-Express-And-Suites-Albany-Airport-Wolf-Road.h5705.Hotel-Information)