Title: Tru By Hilton Albany Crossgates Mall - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Tru By Hilton Albany Crossgates Mall

Pet-friendly hotel with free breakfast connected to a shopping center in Albany

## Photo gallery for Tru By Hilton Albany Crossgates Mall

![Lobby - Tru By Hilton Albany Crossgates Mall (Albany)](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/2ad07c18.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Premium bedding, blackout drapes, iron/ironing board - Tru By Hilton Albany Crossgates Mall (Albany)](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/aa903755.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Lobby - Tru By Hilton Albany Crossgates Mall (Albany)](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/7181ab3e.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Terrace/patio - Tru By Hilton Albany Crossgates Mall (Albany)](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/f95660e6.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Exterior - Tru By Hilton Albany Crossgates Mall (Albany)](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/d7056a21.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Tru By Hilton Albany Crossgates Mall offers comfort and activity in vibrant common areas. Guests enjoy complimentary breakfast, an indoor pool, and a fitness center. The property provides WiFi throughout, and the friendly staff consistently receives positive feedback.

## Reviews

8.6

Excellent

## Popular amenities

- Pool
- Laundry
- Gym
- 24/7 front desk

## Room options

### Check availability for these dates

Tonight

[Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=26946845&PinnedHotelID=26946845&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=26946845&PinnedHotelID=26946845&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=26946845&PinnedHotelID=26946845&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=26946845&PinnedHotelID=26946845&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

1 bed

2 beds

3+ beds

Showing 19 of 19 rooms

### View all photos for Room, 1 King Bed

![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/aa903755.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 1 King Bed

9.2

Wonderful

30 reviews

### Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Premium bedding

Blackout drapes/curtains

Private bathroom

Eco-friendly toiletries

Hair dryer

- 231 sq ft
- Sleeps 2
- 1 King Bed

### View all photos for Room, 2 Queen Beds

![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/fb72db2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 2 Queen Beds

9.4

Exceptional

36 reviews

### Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Premium bedding

Blackout drapes/curtains

Private bathroom

Eco-friendly toiletries

Hair dryer

- Sleeps 4
- 2 Queen Beds

### View all photos for Room, 1 King Bed, Accessible, Bathtub

![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/8da607dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 1 King Bed, Accessible, Bathtub

10.0

Exceptional

1 review

### Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Premium bedding

Blackout drapes/curtains

Private bathroom

Eco-friendly toiletries

Hair dryer

- 231 sq ft
- Sleeps 2
- 1 King Bed

### View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/8da607dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 1 King Bed, Accessible, Bathtub (Hearing)

8.0

Very good

1 review

### Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Premium bedding

Blackout drapes/curtains

Private bathroom

Eco-friendly toiletries

Hair dryer

- 369 sq ft
- Sleeps 2
- 1 King Bed

### View all photos for Room, 1 King Bed, Accessible (Hearing)

![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/e6fa36d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 1 King Bed, Accessible (Hearing)

9.6

Exceptional

7 reviews

### Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Premium bedding

Blackout drapes/curtains

Private bathroom

Eco-friendly toiletries

Hair dryer

- 231 sq ft
- Sleeps 2
- 1 King Bed

### View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/fb72db2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0

Exceptional

2 reviews

### Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Premium bedding

Blackout drapes/curtains

Private bathroom

Eco-friendly toiletries

Hair dryer

- 399 sq ft
- Sleeps 4
- 2 Queen Beds

### View all photos for Room, 2 Queen Beds, Accessible (Hearing)

![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/fb72db2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 2 Queen Beds, Accessible (Hearing)

8.4

Very good

7 reviews

### Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Premium bedding

Blackout drapes/curtains

Private bathroom

Eco-friendly toiletries

Hair dryer

- 399 sq ft
- Sleeps 4
- 2 Queen Beds

### View all photos for Room, 1 King Bed

![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/fb72db2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Room, 1 King Bed

### Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Premium bedding

Blackout drapes/curtains

Private bathroom

Eco-friendly toiletries

Hair dryer

- Sleeps 2
- 1 King Bed

### King Studio Suite-Hearing Accessible-Non-Smoking

- Sleeps 4

### Studio with 2 Queen Beds-Non-Smoking

- Sleeps 6

### One Bedroom Suite with 2 Queen Beds-Non-Smoking

- Sleeps 6

### View all photos for King Suite-Hearing Accessible-Non-Smoking

![Premium bedding, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/5662c9b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### King Suite-Hearing Accessible-Non-Smoking

- Sleeps 4

### Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

- Sleeps 6

### Suite With 2 Queen Beds And Bathtub-Mobility Accessible Non-Smoking

- Sleeps 6

### View all photos for 1 King Mobilty/Hearing Access Tub Suite Nosmk

![Bathroom](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/40e6eec4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### 1 King Mobilty/Hearing Access Tub Suite Nosmk

- Sleeps 5

### One-Bedroom King Suite-Non-Smoking

- Sleeps 4

### 1 King Accessible Bathtub Studio Suite Nosmok

- Sleeps 4

### One-Bedroom King Suite with Roll-in Shower

- Sleeps 4

### King Studio Suite-Non-Smoking

- Sleeps 4

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.68673%2C-73.85433&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r5l1a4qlVRe9BLaW8OUr-Mp8agw=)

1651 Western Avenue, Albany, NY, 12203

#### What's nearby

- Crossgates Mall \- 3 min walk \- 0.3 km
- Regal Crossgates \- 8 min walk \- 0.7 km
- Albany NanoTech Complex \- 4 min drive \- 3.9 km
- University at Albany \- 4 min drive \- 2.9 km
- Bob Ford Field at Tom & Mary Casey Stadium \- 5 min drive \- 3.3 km

#### Getting around

- Albany International Airport Station - 9 min drive
- Albany Intl. Airport (ALB) - 9 min drive

#### Restaurants

- ‪Starbucks - ‬6 min walk
- ‪Dave & Buster's - ‬7 min walk
- ‪Maggie McFly’s - ‬6 min walk
- ‪The Standard Restaurant & Lounge - ‬6 min walk
- ‪Wendy's - ‬6 min walk

## About this property

### Tru By Hilton Albany Crossgates Mall

Hotel near Crossgates Mall

You can look forward to a free breakfast buffet, a free manager's reception, and dry cleaning/laundry services at Tru By Hilton Albany Crossgates Mall. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a gym. 

Other perks include:

- An indoor pool
- Free self parking
- Express check-out, luggage storage, and a vending machine
- A computer station, barbecue grills, and a water dispenser
- Guest reviews give top marks for the helpful staff

Room features

All 96 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi. 

More amenities include: 

- Recycling and LED light bulbs
- Bathrooms with eco-friendly toiletries and tubs or showers
- Smart TVs with premium channels
- Microwaves, free infant beds, and heating

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![Reception](https://images.trvl-media.com/lodging/1000000/20000/18300/18218/49b3fe44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Hampton Inn Albany-Western Ave/University Area

Albany

- Pool
- Breakfast included
- Pet-friendly
- Parking included

9.4

Exceptional

1,076 reviews

CA $138

CA $163 total

includes taxes & fees

Dec 20 - Dec 21

[](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=18218&PinnedHotelID=18218&HadPinnedHotel=true&regionId=-1&adults=2)

![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1747300/1747245/8fa7ac47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Hilton Garden Inn Albany/SUNY Area

Albany

- Parking included
- Free WiFi
- Restaurant
- Air conditioning

8.4

Very good

1,001 reviews

CA $142

CA $163 total

includes taxes & fees

Dec 20 - Dec 21

[](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=1747245&PinnedHotelID=1747245&HadPinnedHotel=true&regionId=-1&adults=2)

![Exterior](https://images.trvl-media.com/lodging/9000000/8510000/8507200/8507161/90b166b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Staybridge Suites Albany Wolf Rd-Colonie Center by IHG

Roessleville

- Pool
- Hot tub
- Breakfast included
- Free airport shuttle

9.2

Wonderful

1,005 reviews

CA $180

CA $214 total

includes taxes & fees

Dec 21 - Dec 22

[](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=8507161&PinnedHotelID=8507161&HadPinnedHotel=true&regionId=-1&adults=2)

![Free daily buffet breakfast](https://images.trvl-media.com/lodging/39000000/38530000/38523000/38522927/f0d1c0ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Residence Inn by Marriott Albany Airport

Albany

- Pool
- Breakfast included
- Pet-friendly
- Parking included

9.4

Exceptional

271 reviews

CA $163

CA $186 total

includes taxes & fees

Dec 21 - Dec 22

[](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=38522927&PinnedHotelID=38522927&HadPinnedHotel=true&regionId=-1&adults=2)

![Exterior](https://images.trvl-media.com/lodging/1000000/10000/5800/5705/2839b3f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Holiday Inn Express and Suites Albany Airport- Wolf Road by IHG

Colonie

- Pool
- Breakfast included
- Parking included
- Free WiFi

8.6

Excellent

1,002 reviews

CA $132

CA $151 total

includes taxes & fees

Jan 4 - Jan 5, 2026

[](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=5705&PinnedHotelID=5705&HadPinnedHotel=true&regionId=-1&adults=2)

## Property amenities

### Internet

- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet

### Parking and transportation

- Free self parking on site
- Wheelchair-accessible parking and van parking available

### Food and drink

- Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
- Coffee and tea in common areas
- Free manager's reception (select days)
- Snack bar/deli

### Things to do

- Billiards/pool table
- Gym
- Indoor pool
- TV in common areas

### Family friendly

- In-room crib
- In-room microwave
- Laundry facilities
- Snack bar/deli

### Conveniences

- 24-hour front desk
- Laundry facilities
- Luggage storage
- Shared microwave
- Vending machine
- Water dispenser

### Guest services

- Dry cleaning/laundry service
- Housekeeping (on request)

### Business services

- 24-hour business center
- Computer station
- Meeting rooms

### Outdoors

- Barbecue grill
- Outdoor furniture

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 6 accessible parking spaces
- Elevator (42 inch wide door)
- Phone accessibility kit
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible gym
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking

### More

- 5 floors
- Banquet hall
- Built in 2018
- Fireplace in lobby
- Smoking not allowed

## Room amenities

### Bedroom

- Blackout drapes
- Free crib
- Premium bedding

### Bathroom

- Bathtub or shower
- Hair dryer
- Private bathroom
- Toothbrush and toothpaste (on request)
- Towels provided

### Entertainment

- Smart TV with premium digital channels

### Food and drink

- Microwave

### More

- Air conditioning (climate-controlled)
- Eco-friendly toiletries
- Free local calls
- Heating (climate-controlled)
- Iron/ironing board
- LED lighting
- Phone
- Recycling

## Policies

### Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21 

### Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Express check-out available

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

### Property payment types

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

- Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property. 

### Optional extras

- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

### We should mention

Pool access available from 7:00 AM to 11:00 PM

Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

### Property is also known as

Tru Hilton Albany Crossgates Mall Hotel

Tru Hilton Crossgates Mall Hotel

Tru Hilton Albany Crossgates Mall

Tru Hilton Crossgates Mall

Tru By Hilton Albany Crossgates Mall Hotel

Tru By Hilton Albany Crossgates Mall Albany

Tru By Hilton Albany Crossgates Mall Hotel Albany

## Frequently asked questions

### Does Tru By Hilton Albany Crossgates Mall have a pool?

### How much does it cost to stay at Tru By Hilton Albany Crossgates Mall?

### Is Tru By Hilton Albany Crossgates Mall pet-friendly?

### How much is parking?

### What time is check-in at Tru By Hilton Albany Crossgates Mall?

### What time is check-out at Tru By Hilton Albany Crossgates Mall?

### Where is Tru By Hilton Albany Crossgates Mall located?

## Have a question?

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