Bierna Vacation Packages

Reserved for 1 night but needed to add a second night, there was NO availability but the hotel refused to refund me the 1 night to go somewhere else, although I had paid $16 for “travel insurance”, so I managed to find a second night but we were forced to check out at 11 with all of our luggage and come back at 3 to check in AGAIN. VERY INCONVENIENT! The hotel is nice. No toiletries 😳 and its location is NOT pretty. It feels secluded. Yes, you can walk 10 to 15 minutes anywhere but we wasted a lot of time of our 2 days in Krakow doing all of that. I would stay closer to the old Town, but the city is AMAZING!

Personalized service

Beautiful hotel and well appointed in the old town. Very accommodating and helpful staff. Would stay again when we return to Krakow!

Had a great four night stay at this hotel. It is a high quality hotel with excellent facilities such as the pool and sauna area; is very clean, and staff who could not be more helpful. The location cannot be beaten - right in the heart of the Old Town right by the market square. Lots of shops, restaurants, bars, museums etc… all close by and within easy walking distance. Would not hesitate to stay there again should I be in Krakow again.

My first impression was awful. The room a bit fusty and old school. The bed was large and the mattress comfortable, but there was only a duvet the size of a large tea towel. And a crazy assortment of oddball pillows. But I made do, covering myself at night with a couple of shawl-like things that were in the room. However, with time, the hotel became a jewel, mainly because of the absolutely first-rate staff. They are all kind, helpful, pleasant, generous and altogether wonderful. I wound up loving the hotel. I would recomment strongly it to anyone -- despite the oddball bedding. In short, we had a wonderful stay there. P.S. The location is excellent.