Bertiolo Vacation Packages

This place was fine. The check in experience is not great as the instructions on how to check in send you to a random residential adress down the street from the actual property. Thankfully the lady who opened the door when we dang was absolutly lovely. Unlike the people actually at the reception. When i tried to let the lady at the front desk that we had just disturbed a random person because their instructions for the property was wrong she totally ignored me. Thw property itself was fine, thankfully the apartment was somewhat spacious and didnt feel cramped even though there were four of us. But the toilet stopped working the first night we were there and didnt get fixed until 7pm the next night. The gentlemen who fixed it was lovely and very quick with the repairs. The sheet on the bed were not fitted so halfway through the night you ended up just beaing on the bare matress and the pillows were absolutly dreadfull. Apart from all that, the location itself is actually really nice. There is a little local squre about a 5 mins walk from the propwrty and is full of little restaurants and icecream places and was a little market happening on saturday night. It is also very close to some lovely beaches which is what you are there for in the end. The place is ok, just a little dissapointing since the pictures seemed so nice online and i felt like we paid way more than we should have.

It is new hotel , new small improvements, hotel road is confusing don’t follow Google Maps … food can improve.. very nice staff very helpful. I recommend for family vacations, rooms are big and modern especially with rooms with balconies highly recommended..

You need a car or pay to taxi everytime

Avoid staying here unless you want your nude pictures available online. The bathroom rolling shutter in our room was broken and to make matters worse the accommodation will not answer our numerous calls (from me and Hotels.com support) to ask for help. We ended up not being able to shower as our bathroom window completely exposed us to the nearby buildings. Even in the next day when I notified the staff and asked to speak with the manager, they told me that they cannot reach the manager on a Sunday and that she will contact me on Monday. Another lie as the manager never contacted me. I even sent them an email that they of course ignored. They are completely unprofessional, I would strongly suggest booking somewhere else, if anything goes even slightly wrong you will be on your own.

Great gym facility, great location. Easy to taxi to pula. 15 minutes to downtown with cab