Beau Rivage West Vacation Packages

The room was as expected. The wifi was the problem. It wasnt strong enough to power the internet for the TV. I hooked up my hotspot to use the television at night.

Room was clean,front desk clerk was excellent. Kind of felt unsafe only because the door to my room had been kicked in so the door wasn't closed good because there was a crack were the door was uneven. Other than that it was a good stay beds were very comfortable and not one roach!!!

Danai at front desk was on point and lively. Outside of her I would say the front staff was lacking with no exec presence. I had a late checkout if 1215 and someone came into our room and picked up everything for the next guest. I arrived at tethirty to rest with my daughter she soneone disbursed us during her nap to so why I was in the room. My snacks and other small items went missing. I was charged for adult lunches when I ordered from the kids menu…. And I was overcharged every mornig without my daughters choice if milk or fruit that comes along with breakfast with the exception of today. Marie took care of us. Brian was nice too. At the beach they chatted us for two adult meals again and they forgot to bring the fruit and brownie. I am not happy paying an arm and a leg for half the service.

Room was good. Had To remind housekeeping to come clean 1 day. The bartender was very good at the bar and the restaurant service was good but a bit slow. The front desk and towel service for the beach. We’re very disorganized and nobody really seem to know what they were doing. The lab definitely needs updating and it was a bit scary to think what the rooms would look like, but the rooms were nice

Room had footprints all over the floor which we discovered after we arrived. Ocean was barely visible from first floor so, description of the room was deceptive. Last but not least, since we were situated just above the main office, we could hear the phone from the main office ringing through the floor nonstop from 5 AM in the morning. Beach was nice and quiet and chill.