Balme Vacation Packages

Definitely not a 4 star hotel, more like 2. The hotel has good potential, but it’s very old and dated. Staff is unhelpful and restaurant is awful. Do yourself a favor and stay away.

Shopping food sites people.. great stay

Ripped bed, sheets were old and shower didn’t work dishes for breakfast were dirty

This hotel is situated in Central Turin adjacent to the Porto Nuovo station, although you do not hear any noise from there. It is ideally suited for transport links with trains, the metro, trams, buses and taxi rank all within a minute or so walk. The main shopping areas and piazzas are also within easy walking distance, as are many museums and important buildings. The hotel itself is beautifully presented and the staff are very friendly and speak English really well. The rooms are spacious and clean with excellent ensuites. There is also a spa (extra cost) area and small gym, although even with a wall mounted aircon unit it was rather warm. Whilst the breakfasts are plentiful the hot selection is rather limited and there needs to be a little more urgency at replenishing items when they are running out. The only other downside is that the lifts are relatively modest and are used by guests and staff alike. Whilst the staff, who are usually moving items around the hotel to service guest rooms, are always willing to let guests use the lifts first it does mean that sometimes there is a longer wait for the lift to arrive.

Antique design old property not so well maintained - overall pleasant stay Staffs are very courteous and helpful, except the guy who served the breakfast- did not allow to seat a table my wife chose ( only 4 guest in hotel) and also made unhappy face when ask a glass of orange juice ( initially given pineapple juice which I did not like) Contrary front desk lady out of way help us to get restaurant for dinner and car service .She made sure we are happy and transportation secure, She offered exemplary customer service