Balaclava Vacation Packages

Beach and staff were amazing

The room and resort is very well maintained and care is given. The pool and grounds are kept very clean. The food is part of the experience of the hotel and is prepared with expertise.

Couldn’t have found a better place to stay in Blue bay area.

The room was as advertised; a good size, comfortable and with a great sea view. The bathroom was a little tired. We had booked room only and paid for a continental breakfast on 2 days. The selection was adequate. Bar snacks, lunch and dinner menus had a good selection. Our room was steps from the beach. There were plenty of beach chairs and lounges and the area was well maintained daily. A great cafe and several restaurants are within walking distance. Free parking was available across the road. Every staff member we engaged with were professional and very friendly. We understand that the property will be undergoing a major renovation / rebuild in the near future which should upgrade the standard of the bathrooms and the guest amenities. We hope the one thing that doesn't change is the staff. Across all the services they were exceptional, going out of their way to make us feel welcome and enhance our stay.

The rooms are quite worn and would benefit from refurbishment, and there was some mould visible on the bathroom sealant, which was disappointing. Overall cleanliness could be improved, especially in the bathroom areas. The hotel is next to a very noisy street, and the windows are not soundproof enough, so you can hear almost every car, van, or lorry passing by, which makes it hard to relax. Breakfast was fairly average with a limited selection and nothing particularly memorable. However, the dinner was very good, with tasty dishes and good portions that stood out compared with the rest of the stay. There is no direct beach access, which may be inconvenient for guests hoping to walk straight from the hotel to the sea. The pool is very small with only a limited number of sun loungers, so it can be difficult to find a place to relax during busier times. With some updates to the rooms, better attention to cleanliness, improved soundproofing, and better pool and beach access, this could be a much nicer place to stay.