Austin Vacation Packages

It was fine. I did not Like That there is no room service

The hotel was very clean and comfortable. The front desk staff were friendly and professional. The food in the restaurant on the top floor was excellent but a little pricy. The only problem during my stay was that 6 cars were broken into in their parking garage. Nothing stolen, vandalism only. Luckily mine wasn’t broken into but the car beside mine was. Otherwise, the hotel was great and the area, NULU, is cool and fun.

The water was off from 11:00am-1:40 pm on a day that I was planning to be in my room during those hours. Also, they only wash the towels every 3 days but housekeeping came in and put my dirty towels on the bathroom floor , put new ones in the bathroom but left the old ones on the floor and the bathroom trash wasn’t completely emptied. Because I had spread the bed it wasn’t made but the hand soap and the pen and pad was replaced. It was a half cleaning job and I’ve never quite seen that before. Not to mention, the housekeeping supervisor didn’t realize I had checked in already and used her key to come in to check the cleanliness of the room. She apologized but it made me feel uncomfortable the rest of my stay.

I liked how everything is accessible

Close proximity to shopping centres. Overall good layout of the suites. But property requires upgrade. The Air Conditioning was a bit annoying. But the staff was super friendly.