The Surrey Hotel

Property class: 4

Choose dates to view prices

Located close to Eden Park, The Surrey Hotel provides a terrace, a garden, and laundry facilities. The on-site restaurant, The Surrey Pub, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with car rentals on site and a bar.
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Apartment, 1 Bedroom, Garden View

A living room with a sofa, a TV mounted on the wall, a wooden dining table with chairs, and a carpeted floor.

Standard Apartment, 1 Bedroom, Garden View

  • Garden view
  • 431 sq ft
  • 7 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A hotel room with two beds, a desk, and a window with curtains.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Superior Room, 2 Double Beds

A modern bathroom with a glass-enclosed shower, a white sink, and a toilet.

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

A hotel room with a bed, a desk, a TV, and a bathroom.

Studio

9.2 out of 10
Wonderful
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room

A hotel room with a bed, bedside tables, a phone, and sheer curtains.

Superior Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Grey Lynn, a neighborhood in Auckland, The Surrey Hotel is in the suburbs. Queens Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Princes Wharf. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Take an opportunity to explore the area for water adventures such as kayaking. Visit our Auckland travel guide
Map
465 Great North Road, Grey Lynn, Auckland, 1021

What's nearby

  • A group of black swans swimming in a body of water surrounded by greenery.
    Western Springs Lakeside Park
    14 min walk - 1.3 km
  • A plate of pasta with shrimp and herbs on a table with a checkered tablecloth.
    Karangahape Road
    3 min drive - 2.6 km
  • A misty hillside with a wooden staircase and a metal railing.
    Eden Park
    3 min drive - 2.2 km
  • Grey Lynn Paddling Pool
    6 min walk - 0.6 km
  • Western Springs Stadium
    14 min walk - 1.3 km

Getting around

  • Auckland Kingsland Station
    2 min drive
  • MOTAT 1 Tram Stop
    16 min walk
  • Auckland Intl. Airport (AKL)
    25 min drive

Restaurants

  • Kingsland Social
    19 min walk
  • The Portland Public House
    18 min walk
  • The Kingslander
    19 min walk
  • Heritage Cuisine Of India
    20 min walk
  • Umu Pizza
    18 min walk

About this property

The Surrey Hotel

  • Upscale hotel near Eden Park
  • Take advantage of a terrace, a garden, and laundry facilities at The Surrey Hotel. The on-site restaurant, The Surrey Pub, offers breakfast, lunch, and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Full breakfast (surcharge), meeting rooms, and a reception hall
    • Luggage storage, smoke-free premises, and a 24-hour front desk
    • A front-desk safe and concierge services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 83 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Mini fridges, daily housekeeping, and desks

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does The Surrey Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Surrey Hotel?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at The Surrey Hotel on Nov 8, 2026 start from CA $124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Surrey Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at The Surrey Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Surrey Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Surrey Hotel located?

Located in Grey Lynn, this hotel is within 1 mi (2 km) of Western Springs Lakeside Park and Eden Park. Sky Tower is 2.2 mi (3.5 km) away. MOTAT 1 Tram Stop is 16 minutes by foot and Western Springs Lakeside Entrance Tram Stop is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Surrey Hotel Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 248 out of 1000 reviews
Rating 8 - Good. 429 out of 1000 reviews
Rating 6 - Okay. 215 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - cool older style property.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Handy to motorway and city. Quiet with little traffic. Room was as described and what we needed. Bathroom was lovely with heated flooring. Pool was well used by us and others. Restaurant had tasty, easy meals at a good price.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in a great location!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Yes room was very clean and the staff very helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff were all very friendly and helpful. Great food. Would definitely stay again.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, pool and close to shops
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay clean, good at the pub was great
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised, very comfortable room, great location, will use again
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean , tidy, comfortable bed
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
I stay here often as I like it. The staff are always courteous and helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Great service from staff, clean facilities, good food.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at the restaurant, nice clean quiet room when i needed sleep on a working trip, staff were friendly, great place to stay overall
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Easy check in , rooms were clean and sufficient for our overnight stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We stayed in the motel room. Warm welcome. Tidy spacious room. Walking distance to shops and bus stops (and Western Springs). Close to motorway on and off ramps. Surrey Hotel Bar over the road - we happened to be there for the Quiz Night. Quiet relaxing atmosphere. Very enjoyable stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and easy spot to stay, thanks again!
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, walking distance for concerts, and very clean. Only downsides was a bit noisy due to old building and bed could use replacing.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service - super helpful! Lovely room, would stay here again 100%
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not bring a pet.shops were okay, nice spots to eat
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we were after - easy walk to Eden Park and shops close by
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel because of the location, amenities and the rooms are good. It has a cozy British pub feeling restaurant and a pool. It is convenient to town without being too close. I have enjoyed staying here for years.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with facilities and staff were very friendly
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms. Plenty of tea and coffee but was hot and couldn’t get the cooling fan to work. Found a big white tail spider in the bed. Staff were very friendly.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Good customer service on arrival, room was clean few stains on the carpet but nothing major. Pretty good for the price, would stay again.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids always enjoy the pool
Stayed 1 night in May 2025