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The Surrey Hotel

4.0 star property
Edwardian hotel with a 24-hour front desk and an indoor pool

Choose dates to view prices

Photo gallery for The Surrey Hotel

Indoor pool
Bar (on property)
View from property
View from property
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Heating
2 bedrooms
Hair dryer
Private bathroom
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Bathroom

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Portable fan
Hair dryer
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

Standard Apartment, 1 Bedroom, Garden View | Living area

Standard Apartment, 1 Bedroom, Garden View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
7 bedrooms
  • 431 sq ft
  • 7 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 570 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Motel Studio (located across the road)

Motel Studio (located across the road)

Motel Studio (located across the road)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Heating
Ceiling fan
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the area

Map
465 Great North Road, Grey Lynn, Auckland, 1021

What's nearby

  • Eden Park - 15 min walk - 1.3 km
  • Auckland Zoo - 3 min drive - 2.9 km
  • Sky Tower - 4 min drive - 4.0 km
  • SkyCity Casino - 4 min drive - 4.0 km
  • Auckland Ferry Terminal - 6 min drive - 4.7 km

Getting around

  • Auckland Kingsland Station - 2 min drive
  • MOTAT 1 Tram Stop - 16 min walk
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Grey Lynn Park Festival 2010 - ‬12 min walk
  • ‪Canton Cafe - ‬19 min walk
  • Caltex
  • ‪Newton Fish & Chipery - ‬10 min walk
  • ‪Josy Cafe - ‬3 min walk

About this property

The Surrey Hotel

Upscale eco-certified hotel near Eden Park
Take advantage of a terrace, a garden, and laundry facilities at The Surrey Hotel. The on-site restaurant, The Surrey Pub, offers breakfast, lunch, and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), meeting rooms, and a reception hall
  • An elevator, concierge services, and a front-desk safe
  • Smoke-free premises, luggage storage, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 83 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Mini fridges, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 20 to 30 for adults and NZD 20 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Surrey Pub

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Built in 1980
  • Edwardian architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 20.00 to 30 for adults, and NZD 20.00 to 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

Does The Surrey Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Surrey Hotel?

As of Aug 15, 2025, prices found for a 1-night stay for 2 adults at The Surrey Hotel on Aug 17, 2025 start from CA $92.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Surrey Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Surrey Hotel?

Limited spots are available.

What time is check-in at The Surrey Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Surrey Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Surrey Hotel located?

Located in Grey Lynn, this eco-certified hotel is within 1 mi (2 km) of Western Springs Stadium and Eden Park. Sky Tower and Auckland Ferry Terminal are also within 3 mi (5 km). MOTAT 1 Tram Stop is 16 minutes by foot and Western Springs Lakeside Entrance Tram Stop is 21 minutes.

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The Surrey Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 222 out of 960 reviews
Rating 8 - Good. 416 out of 960 reviews
Rating 6 - Okay. 216 out of 960 reviews
Rating 4 - Poor. 77 out of 960 reviews
Rating 2 - Terrible. 29 out of 960 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, pool and close to shops
Stayed 1 night in Jul 2025

8/10 Good

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay at this establishment. Would definitely stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Anishea

Great service from staff, clean facilities, good food.
Stayed 1 night in Mar 2025

8/10 Good

Vikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel because of the location, amenities and the rooms are good. It has a cozy British pub feeling restaurant and a pool. It is convenient to town without being too close. I have enjoyed staying here for years.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Great spot suited us perfectly
Stayed 1 night in Feb 2025

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Liked: Staff & service
Great place for the price
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bring Your Baby!

Mahara and the team are friendly, professional and so welcoming! This is our second stay and we absolutely recommend it for families with babies. Peaceful and quiet at night, too.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at the restaurant, nice clean quiet room when i needed sleep on a working trip, staff were friendly, great place to stay overall
Stayed 1 night in Sep 2024

6/10 Okay

Rae

Liked: Staff & service
Easy check in , rooms were clean and sufficient for our overnight stay
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Have stayed before and will definitely stay again. Fantastic!
Stayed 2 nights in Nov 2024

8/10 Good

Aaliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all your shopping needs. Has dining available on site also for convenience. Lots of parking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we were after - easy walk to Eden Park and shops close by
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Was a really lovely stay for my daughter and I for our girls pink weekend away.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and easy spot to stay, thanks again!
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The swimming pool was an excellent entertainment for my kids. Will be great if the hotl had a microwave for its guests to use.for
Stayed 3 nights in Oct 2024

8/10 Good

Anne

Liked: Staff & service
Disliked: Property conditions & facilities
Was a little dated but comfortable
Stayed 1 night in Oct 2024

4/10 Poor

Francis

Disliked: Cleanliness
Water kettle got molds and the curtains
Stayed 2 nights in Feb 2025

8/10 Good

Kyla

Liked: Staff & service, amenities, property conditions & facilities
Was an all round nice location easy to access and easy to get around from

8/10 Good

Jamie-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Nice looking and clean hotel. Bonus they let us check in earlier.
Stayed 1 night in Jul 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and well appointed rooms
Stayed 2 nights in Jul 2022

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service, amenities
Walking to distance to eden park
Stayed 1 night in Nov 2024

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with facilities and staff were very friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and central to city and supermarket
Stayed 3 nights in Feb 2024