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Grand Mercure Auckland

Star Rating
4.5 out of 5

Information

Reviews

4.3 / 5Excellent
386 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Queen Street Shopping District
    1 min walk
  • Popular Location
    Auckland Ferry Terminal
    3 min walk
  • Popular Location
    Princes Wharf
    8 min walk
  • Airport
    Auckland (AKL-Auckland Intl.)
    29 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Superior Room (City Side, 1 Queen Bed)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Superior Room (2 Twin Beds)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Superior Room (2 Queen Beds)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Superior Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Superior Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 2
    More details

About this area

Auckland

Located in Auckland, Grand Mercure Auckland is in the city centre and near a train station. Auckland War Memorial Museum and The Civic are cultural highlights, and some of the area's notable landmarks include Sky Tower and Harbour Bridge. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Queen Street Shopping District - 1 min walk
  • Popular Location
    Auckland Ferry Terminal - 3 min walk
  • Popular Location
    Princes Wharf - 8 min walk
  • Popular Location
    SkyCity Casino - 9 min walk
  • Popular Location
    Sky Tower - 10 min walk

Getting around

  • Auckland Britomart Station - 2 min walk
  • Auckland (AKL-Auckland Intl.) - 29 min drive

About this property

Grand Mercure Auckland

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, valet parking and 24-hour room service. All 207 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with satellite channels. 24-hour room service, minibars and hairdryers are among the other amenities available to guests.

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 35 per person (approximately)
  • Self-parking fee: NZD 30 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Parking height restrictions apply.

Property is also known as

  • Grand Mercure Auckland Hotel
  • Mercure Auckland

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: NZD 30 per day
  • Valet parking: NZD 40 per day
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: NZD 35 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
4.3

Excellent

5 - Excellent
208
4 - Good
120
3 - Okay
34
2 - Mediocre
19
1 - Poor
5
4.6
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.4
Property condition

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Nov. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Oct. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Sep. 2019

2/5

This traveller didn’t leave comments with their review
Stayed 1 night in Sep. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 1 night in Sep. 2019

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