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Overview of Hotel Grand Windsor MGallery by Sofitel

Photo gallery

Featured image
TV
Premium bedding, minibar, in-room safe, blackout curtains
Premium bedding, minibar, in-room safe, blackout curtains
TV

Guest reviews

4.5/5 Wonderful
474 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Parking Available

Map

Explore the area

Popular LocationBritomart Transport Centre2 min walk
Popular LocationAuckland Ferry Terminal4 min walk
Popular LocationSkyCity Casino8 min walk
AirportAuckland (AKL-Auckland Intl.)31 min drive

Choose dates to view prices

  • Classic Room with King Bed

    4.1/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    Show details
  • Superior Room with Queen Bed

    4.9/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 2
    Show details
  • Classic Room with Queen Bed

    4.6/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 2
    Show details
  • Superior Room with King Bed

    4.6/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 2
    Show details
  • Luxury Room

    4.9/5 guest room rating

    Room amenities

    • 333 sq ft
    • Sleeps 2
    Show details
  • Executive Suite, 2 Bedrooms

    Room amenities

    • 549 sq ft
    • Sleeps 4
    Show details
  • Junior Suite

    4.6/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 2
    Show details
  • The Duchess Suite

    Room amenities

    • 441 sq ft
    • Sleeps 2
    Show details

About this area

Auckland

Hotel Grand Windsor MGallery by Sofitel is located by the ocean and in an area with great shopping. Auckland Ferry Terminal and Princes Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Spend some time exploring the area's activities, including whale watching.

Map
Popular Location

What's nearby

  • Britomart Transport Centre - 2 min walk
  • Auckland Ferry Terminal - 4 min walk
  • SkyCity Casino - 8 min walk
  • SKYCITY Auckland Convention Centre - 8 min walk
  • Sky Tower - 9 min walk

Getting around

  • Auckland Britomart Station - 4 min walk
  • Auckland (AKL-Auckland Intl.) - 31 min drive

Restaurants

  • Cookes Restaurant and Bar — 1 min walk
  • Cookes Bar — 1 min walk

About this property

Hotel Grand Windsor MGallery by Sofitel

Luxury Auckland hotel in Auckland Central Business District, walk to Auckland Ferry Terminal
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking and coffee/tea in a common area. All 79 rooms feature thoughtful touches such as espresso makers and bathrobes, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are TVs with satellite channels.
Hotel Grand Windsor MGallery by Sofitel offers 79 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.
This Auckland hotel provides complimentary wireless Internet access. Televisions come with satellite channels. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: NZD 35.00 per night
Valet parking: NZD 50.00 per day

Food and drink

Full breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 12-38 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

Chinese
English
French

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

More

Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Heating
Linens
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Rainfall showerhead
Shower
Towels

Entertainment

Satellite channels
TV

Food and drink

Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar
Fridge

More

Iron/ironing board
Safe
Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 12 and NZD 38 per person (approximately)
  • Self-parking fee: NZD 35.00 per night (in/out privileges)
  • Valet parking fee: NZD 50.00 per day
  • Credit card charges are subject to a surcharge of 2.25 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Grand Windsor Hotel Auckland
Hotel Grand Windsor MGallery Sofitel Auckland
Grand Windsor Auckland
Mercure Hotel Windsor Auckland
Grand Windsor Hotel Auckland New Zealand
Hotel Grand Windsor MGallery Sofitel
Grand Windsor MGallery Sofitel Auckland
Grand Windsor MGallery Sofitel
Park Regis Auckland

Frequently asked questions

Can I cancel my reservation for free at Hotel Grand Windsor MGallery by Sofitel and receive a full refund?
Yes, Hotel Grand Windsor MGallery by Sofitel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Grand Windsor MGallery by Sofitel cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Grand Windsor MGallery by Sofitel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for NZD 35.00 per night. Valet parking is available for NZD 50.00 per day.
What time is check-in at Hotel Grand Windsor MGallery by Sofitel?
Check-in begins at 2:00 PM.
What time is check-out at Hotel Grand Windsor MGallery by Sofitel?
Checkout is at 11 AM.
Where is Hotel Grand Windsor MGallery by Sofitel located?
Located in Auckland Central Business District, this luxury hotel is steps away from La Cigale Market at Britomart, Queen Street Shopping District and Britomart Transport Centre. Auckland Ferry Terminal and Sky Tower are also within 10 minutes. Auckland Britomart Station is only a 4-minute walk.

Guest reviews

4.5
Wonderful
5 - Excellent
316
4 - Good
108
3 - Okay
23
2 - Mediocre
21
1 - Poor
6
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Customer service was excellent all the staff we had interaction with were very lovely and helpful. Lots of thoughtful personalized experiences during our stay as well

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Great service, great location and spacious room. The spa is great and private also.

Stayed 2 nights in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was world class, I was unable to locate where to park, and I called to get assistance, and the concierge walk a couple of blocks to come and great me and give me directions. The food is also incredible and extremely affordable

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wow, stay here. Impeccable service, most comfortable bed ever, sparkling clean, gorgeous hotel. Kindest, most professional staff from checkin to concierge.

Stayed 4 nights in May 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020