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Ascotia off Queen

3.0 star property
Travelers unwind in the lobby with TV entertainment or enjoy a drink at the bar while discovering Auckland's dynamic cultural scene

Choose dates to view prices

Just steps from Sky Tower, Ascotia off Queen welcomes visitors with its coffee shop, convenient dry cleaning services, and inviting bar. Guests appreciate the in-room WiFi and the staff whose attentive service has created positive memories for many previous visitors.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

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About this property

Ascotia off Queen

  • Hotel near Sky Tower
  • Located close to University of Auckland and SkyCity Casino, Ascotia off Queen provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
  • Other perks at this hotel include:
    • Continental breakfast (surcharge), self parking (surcharge), and multilingual staff
    • A front-desk safe, bicycle parking, and bicycle tour information
    • Tour/ticket assistance, concierge services, and an elevator
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 82 rooms have comforts such as free WiFi and free bottled water. Guest reviews speak well of the clean rooms at the property.
  • More conveniences in all rooms include:
    • Heating and fans
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch plasma TVs with satellite channels
    • Wardrobes/closets, refrigerators, and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Ascotia off Queen pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Ascotia off Queen?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Ascotia off Queen on Jun 2, 2026 start from CA $58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for NZD 35 per night. Limited spots are available.

What time is check-in at Ascotia off Queen?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Ascotia off Queen?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Ascotia off Queen located?

Located in Auckland Central Business District, this hotel is within a 10-minute walk of Queen Street Shopping District and University of Auckland. SkyCity Casino and Sky Tower are also within 15 minutes. Gaunt Street Tram Stop is 22 minutes by foot and Daldy Street Tram Stop is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

6.8

Cleanliness

6.0

Amenities

8.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 9 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

Reviews

Verified

6/10 Okay

Jack

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were friendly and the location is great. However, the room felt quite dated and not very clean. The carpet had an unpleasant smell, and the bathroom was also old and in need of renovation.
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Cameron

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for here. Overall the room was acceptable for the price we paid for it. Ac was a necessary addition that I’m glad they had. Slight stain on the bedsheets, and the shower was okay. There was no mention before booking that you had to pay to park on the property. 30 dollars a night. Would stay again for one night only. Staff was very helpful and kind! Front desk took care of us with a great attitude.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a twin bed room on the top floor. It was clean. We had problems trying to get the TV to work but the reception staff sorted it out for us very promptly.
Stayed 2 nights in May 2026
Verified

4/10 Poor

Reima

No dining or bar operating. Would have liked the room serviced. Ore.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
A lot of broken lamps and a door that didn't lock.
Stayed 8 nights in Mar 2026
Verified

6/10 Okay

Etsuko

Liked: Staff & service
Refrigerator was broken.
Stayed 12 nights in Mar 2026
Verified

6/10 Okay

Roger

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hébergement peu coûteux
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gina

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Dylan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Seeta

Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Hing

Disliked: Amenities
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Gee

Stayed 2 nights in Feb 2026