Arvi Vacation Packages

Please review food safety measures for breakfast items. Some items were not served at safe temperatures.

I'm actually quite disappointed with this hotel. I wished I complained when we arrived. First of all, the hotel grounds itself is amazinggggg. Food is amazing. The only let down was the room. The room is so basic for what you pay at this hotel. Everything else is so well thought of but then you go into your room and it's so meh. Nothing speculatar about the room itself. Very underwhelming. We got the pool with private garden and there was no access way to the garden. You have to swim to get to the private garden. The pool itself is so small, what's the point. You can't have a proper swim. The pool was dirty too. The room was also dirty although it is daily cleaned on the surface. Under the bed was Dusty! And under the table cabinet was Dusty. I was quite disappointed to be honest for whats advertised. I think they purposely do not show the room and instead use a floor plan. If I saw the room, I would have picked a different hotel. Everything else is perfect though, it's just the room that was underwhelming for me.

Excellent hotel within walking distance of the port for our short stop over in Heraklion . Staff very helpful and allowed us to have early breakfast before our ferry .

A small, first class and very well presented hotel centrally located in a quiet street. Beautifully maintained to a very high standard throughout. My bedroom was a decent size with a balcony. Good quality linen. The bathroom was also a very decent size equipped with up market toiletries and with a roomy walk-in shower. Light and airy dining room. External dining also possible in a delightful and interesting courtyard. Excellent breakfast well presented and with a wide choice of options. Friendly and helpful staff who maintained the high quality standards of the hotel and were a pleasure to deal with. I have no hesitation in recommending this excellent hotel.