Alsenz Vacation Packages

Beautiful location next to the park and stadium. I arrived in the middle of the heat wave, and the room had no AC, not even a fan or anything, it was a bit hard to rest, only in the night was pleasant, staff was helpful and informative. Breakfast was definitely the highlight of the stay.

Very spacious room and great to have parking (19euro) onsite.

Conveniently located, just a block away from the train station. Very walkable area. Generally speaking, not in the 'best' area of Frankfurt but I never felt unsafe. The hotel itself, is in an older historical building, which I loved. Very high ceilings, and lots of airy space. Oversized space in general. The room was very spacious, and the Queen size bed was as comfy, as a harder than usual bed can be. After travelling through Germany, the hard bed seems to be the norm, so I wouldn't call it a hotel issue. The room didn't have air conditioning, but the windows opened right up which gave a nice cross breeze later in the evening. Even with the warmer than average temps' I was never uncomfortably hot. The mini fridge in the room came in handy. Larger than average bathroom, with a larger than average tub - perfect for soaking in after a day on your feet. The room was dusty; lamp + lampshades, and the one light on the desk didn't work. When I opened the tall bureau, dust bunnies came floating out. The young lady at the front desk was extremely sweet. She was easy to talk to, and answered many of my questions about the area, and Germany in general. I really enjoyed my small chats with her. She also expressed how she really enjoyed working at the hotel, which made me feel even better about staying there. I would easily recommend this hotel to anyone - it's quiet and calm, and a great place to land after a busy day.

The size of the room was nice but some of the amenities were not so great. The hand soap was empty. The sparkling water machine didn't work and the expensive €20 breakfast was not replenished.

The layout of the hotel is perfect, we parked indoors the underground parking with a quick walk to the reception where a very helpful and friendly receptionist welcomes you to the hotel. Then we headed out our Panoramic View room, which was immaculately clean, and the morning breakfast was perfect. We absolutely loved the train that takes you to the castle and downtown. In addition, the restaurant was able to accommodate for my wife’s gluten allergy (Celiac). We absolutely loved it.