Alberoro Vacation Packages

The room was clean and the staff very accommodating. The breakfast was quite sufficient and had a good variety. The location is great. It's a short walk from the square, shopping and from restaurants.

Everything was perfect. Customer service was everything. The classic room itself is slightly small, but a lovely big bathroom, and we were hoping for a view but understandably that would be the deluxe room. We used the spa amenities and it was pretty good for the price - recommended after a day or two of walking up and down the steep hills. Overall we will stay again. It was a beautiful hotel with lovely people working there, filled with so much history.

Absolutely first class service, superb Florentine hospitality, elegance from the Due Torri Hotels group is of a level that perhaps guests need to live up to, not the other way around. It is one of the most central hotels in Firenze, 50m from the Piazza della Signoria, and a hotel since 1753 there.

Excellent location, beautiful hotel, highly recommended

This hotel is in a fantastic location. Has a great bar to hang at when you’re done for the day. Comfortable seating outside. Staff okay at restaurant but not great. Morning staff for breakfast was awesome attentive and kind. Front desk team is super helpful. We had superior room that was very small. Shower didn’t work right. We didn’t complain but if you’re looking for space this is not the place. Guests in other rooms not respectful of other guests and walls are super thin. Grateful for gym but equipment needs updating soon. There is a great courtyard to hang out in as well. There are great restaurants nearby, gelato and stores. We walked to Train Station for trip to Rome. Housekeeping did a fantastic job. In all this is a great spot for adventures in Florence.