4 Stars Hotels in Visayan Islands, Philippines from CA $55

"I recently stayed at Henann Regency & Spa and found the overall experience disappointing. From the moment of arrival, the reception lacked warmth and hospitality. The staff immediately requested the deposit without offering a proper greeting, welcome drink, or even a simple inquiry about our journey. These small gestures would have made a meaningful difference. Upon entering our room, I took a quick shower and discovered that the drain was clogged, causing water to back up. Attempts to contact housekeeping were unsuccessful as the phone was not working, and my partner had to go to reception to report the issue. When maintenance arrived, he promptly attributed the problem to hair in the drain, despite the fact that I had not washed my hair. We were then relocated to the adjacent room; however, the Wi-Fi connection there was consistently poor throughout our stay. It was only the night before our departure that a staff member informed us that certain rooms have Wi-Fi dead spots, including ours. If this is a known issue, appropriate measures such as installing Wi-Fi boosters should be implemented. At the breakfast buffet, no explanation of the process was provided, leaving us to navigate it on our own. The check-out experience was similarly unsatisfactory. The receptionist did not inquire about our stay and immediately proceeded to deduct a fee from the deposit due to a lost key card. When I requested a feedback form, her tone was discourteous, and she stated it would be provided"

"Excellent hospitality and amenities. Would recommend to everyone."

"Yes the breakfast was wonderful very fresh and everything"

"The room was clean and well maintained. Housekeeping was available 24/7 and staff were friendly and accommodating. Breakfast buffet was excellent! There were many choices available for guests to select. I love the fact that one of big shopping malls was a walking distance. The only downside was a construction noise during one of the night we stayed. "

"Internet good "

"Very nice place to stay at and recuperate from jet lag"

"Awesome hotel, and staff!! The beach is a little rocky but that is the only draw back."

"Laundry too expensive. Gym needs more equipment "

"Breakfast was solid—about half the time we ate there (2 out of 4 days), it was really good. The room itself was excellent value: very spacious, well laid out, and easily a 10/10. Having the market, Mercury, restaurants, department store, and more all within the hotel was extremely convenient. The location is a bit away from the beaches and main tourist areas, but it worked well for us—and we actually enjoyed the extra walking. The staff was helpful overall, though the split front desk setup created some confusion. The check-in process also felt a bit outdated—an app or online pre-check-in would streamline things and eliminate the unnecessary lines. We would definitely stay here again. It’s a bit of a tough rating—4 feels too low, but 5 feels slightly high in some areas. Overall, though, it’s a great value for what you get."