Zuel Vacation Packages

We stayed in the family suite which had three bedrooms and a bathroom. It was beautiful and extremely clean. The staff were friendly and accommodating and the food at the hotel restaurant was excellent. We would highly recommend and would definitely stay here again if we go back to Venice.

Just everything was amazing

We were in room 205, which is a “suite” at the back of the building, with windows looking out on Campo San Toma. Not so much a suite as a good sized, very nicely decorated room with a bathroom. The room is only accessible through the outdoor courtyard garden and up a flight of stairs – no elevator. Nice high ceilings and characterful decor that felt quite Venetian. Quite a lot of wardrobe space for a hotel room. Pretty good selection of food at breakfast. Eggs made to order scrambled or fried. Staff were friendly and helpful. WiFi internet good: 87 Mbps down, 67 Mbps up. Not so good things: The Heating/Aircon controls were awkward and idiosyncratic. It seemed that the cooling was not working at all, and I suspect that as it was winter the hotel had turned them off to save energy — this was not a problem as such, except the heating was very “enthusiastic”, especially in the bathroom, and we struggled to sleep the first night due to the excessive warmth. By the second night I had got the hang of controlling the heat in the bedroom, with the help of opening windows for a while, although the bathroom radiators remained blasting out heat 24x7. No low level lighting controllable from bedside. Paper cups in room — we borrowed proper ceramic mugs from the bar/breakfast room. The rainfall shower head needs a thorough descaling or replacement. Water pressure quite low in shower.

Great room, great location, a great bar with wide variety of Negroni's (if that's your thing!). Staff was friendly and easy to work with. Definitely recommend.

Nice hotel, enjoyed out quite stay