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Villas Mercedes

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Featured Image
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Pillowtop beds, minibar, in-room safe, free WiFi

Overview of Villas Mercedes

Villas Mercedes

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Adelita 59 Col.La Madera, Zihuatanejo, GRO, 40880

Explore the area

  • Popular LocationLa Madera Beach1 min walk
  • Popular LocationMunicipal Market8 min walk
  • Popular LocationLa Ropa Beach10 min walk
  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)11 min drive

Choose dates to view prices

About this area

Zihuatanejo

Villas Mercedes is located in Playa la Madera, a neighborhood in Zihuatanejo, and is in the city center and near the beach. Ixtapa Golf Course and Marina Ixtapa are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Magic World Aquapark and Delfiniti.

What's nearby

  • La Madera Beach - 1 min walk
  • Principal Beach - 6 min walk
  • Municipal Market - 8 min walk
  • Fisherman's Walk - 9 min walk
  • La Ropa Beach - 10 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 11 min drive

Restaurants

  • Margaritas — 2 min walk
  • La Terracita — 4 min walk
  • Carmelitas Cafe — 7 min walk
  • Il Mare — 7 min walk
  • Los Braseros — 8 min walk

About this property

Villas Mercedes

3-star Zihuatanejo hotel in Playa la Madera with outdoor pool
This smoke-free hotel features an outdoor pool, concierge services, and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff, and barbecue grills are onsite. All 9 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like refrigerators and coffee makers. Pillowtop beds, minibars, and free bottled water are among the other amenities available to guests.
Villas Mercedes offers 9 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries.

This Zihuatanejo hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 7 ft

Things to do

  • Outdoor pool

Family friendly

  • Full-sized refrigerator
  • Outdoor pool

Conveniences

  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, and debit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Mercedes Villas
Villas Mercedes
Villas Mercedes Hotel
Villas Mercedes Hotel Zihuatanejo
Villas Mercedes Zihuatanejo
Villas Mercedes Hotel
Villas Mercedes Zihuatanejo
Villas Mercedes Hotel Zihuatanejo

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 129 out of 231 reviews
5 - Excellent 56%
Rating 4 - Good. 76 out of 231 reviews
4 - Good 33%
Rating 3 - Okay. 20 out of 231 reviews
3 - Okay 9%
Rating 2 - Poor. 3 out of 231 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 231 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all amazing. The hotel was beautiful, spotless clean. I will never stay anywhere else!
Stayed 6 nights in Jul 2021

1/5 Terrible

Travelled with group
Liked: Cleanliness
Staff here excellent
Staff excellent at Villas Mercedes.
Stayed 8 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

5/5 Excellent

Stayed 2 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021