The staff went out of their way to make us comfortable, the restaurant was excellent all around, and the welcoming by the staff was unprecedented.
The rooms were large, clean, and comfortable.
I would highly recommend staying here the Matterhorn is visible of course.
Met the 5 stars that they hold.
The staff went out of their way to make us comfortable, the restaurant was excellent all around, and the welcoming by the staff was unprecedented.
The rooms were large, clean, and comfortable.
I would highly recommend staying here the Matterhorn is visible of course.
Met the 5 stars that they hold.
Voici un hôtel boutique avec une équipe extrêmement attentionnée et compétente pour vous aider dans vos choix de restaurants et d’activités. Les chambres sont modernes et très bien conçues. Un 6 sur 5! Nous reviendrons!
Voici un hôtel boutique avec une équipe extrêmement attentionnée et compétente pour vous aider dans vos choix de restaurants et d’activités. Les chambres sont modernes et très bien conçues. Un 6 sur 5! Nous reviendrons!
François
Reviewed October 14, 2026Reviewed October 14, 2026
Beautiful modern, eclectic hotel close to the gondolas. Hotel takes full advantage of the views with floor to ceiling windows. Very comfortable bed and room even had a coffee maker - one of the few we found in Switzerland hotel rooms. Excellent breakfast - one of the best we had in our whole Switzerland trip of 11 hotels. Very friendly, helpful staff and little touches like a welcome drink and free afternoon snacks are greatly appreciated. We would definitely stay here again.
Beautiful modern, eclectic hotel close to the gondolas. Hotel takes full advantage of the views with floor to ceiling windows. Very comfortable bed and room even had a coffee maker - one of the few we found in Switzerland hotel rooms. Excellent breakfast - one of the best we had in our whole Switzerland trip of 11 hotels. Very friendly, helpful staff and little touches like a welcome drink and free afternoon snacks are greatly appreciated. We would definitely stay here again.
Helen
Reviewed September 21, 2018Reviewed September 21, 2018
The best area to stay in Zermatt is the village centre, particularly around Bahnhofstrasse and the area leading up to the Matterhorn Paradise cable car station.
This central part of Zermatt is the main hub for visitors. It's largely pedestrianised, making it very pleasant to walk around, and features many hotels, shops, and restaurants. You'll find everything from luxury boutiques to traditional Swiss eateries. The Gornergrat railway station is also located here, offering direct access to spectacular mountain views.
For couples seeking a convenient and comfortable stay, the village centre is ideal. You'll be within easy reach of fine dining, charming cafes, and the main transport links for exploring the mountains. It's great for enjoying evenings out after a day of hiking or skiing.
Families will also find the village centre highly practical. Proximity to the Gornergrat railway and the Matterhorn Glacier Paradise gondola means less travel time with little ones.
What are the best hotels in Zermatt that travellers recommend?
Two of the best hotels in Zermatt that receive consistently high recommendations from travellers are Hotel Matthiol and Hotel Bellerive.
The 4.5-star Hotel Matthiol, with an excellent 9.6 rating, offers a luxurious experience with amenities like massage services and a Turkish bath. Guests frequently highlight the helpful staff, superb rooms, excellent service, and nice breakfast. It is conveniently located near the Forest Fun Park, just 0.4 km away.
Another highly recommended option is the 3.5-star Hotel Bellerive, which boasts an outstanding 9.8 rating. This hotel provides champagne service, mountain views, and premium bedding. Guests often praise its nice and clean rooms, amazing staff, delicious breakfast, and superb location. It is very close to the Zermatt-Matterhorn Ski Paradise, only 0.2 km away.
For those seeking even more luxury, the 5-star Grand Hotel Zermatterhof, rated 9.6, is a superb choice. It features designer toiletries, mountain views, and a 24-hour room service. The staff are frequently described as fantastic, and the hotel's central location is often noted.
Additionally, the 5-star La Vue - Zermatt Luxury Living Appartements, with a superb 10.0 rating, offers spacious accommodation with mountain views, designer toiletries, and fireplaces. Guests appreciate its good location and comfortable suites.
Finally, the 4-star Matterhorn Lodge Boutique Hotel & Apartements, rated 9.6, provides elegant rooms with deep soaking bathtubs and mountain views. Travellers often comment on the nice restaurant and spacious rooms.
The 5-star Mont Cervin Palace, with an impressive 9.6 rating, offers a range of family amenities including bed guards, bathrobes, and toys for children, as well as a children's pool and supervised childcare. Connecting rooms and sofa beds are available, and a playground is shared with other guests. It is conveniently located just 0.3 km from the Zermatt Visitor Centre.
Another superb option is the 4.5-star Mirabeau Etoile, boasting an outstanding 9.8 rating. Families will appreciate amenities such as kids' meals, slippers and bathrobes for children, and a playground. The hotel also provides cribs, connecting rooms, babysitting services, highchairs, baby bathtubs, and changing tables. It is very close to the Zermatt Visitor Centre, only 0.2 km away.
The 3.5-star Hotel Bellerive, also rated 9.8, is well-suited for families with amenities like bathrobes, highchairs, and toys for children, as well as bed guards and books. A playground, cribs, and babysitting services are also offered. This hotel is just 0.2 km from Zermatt-Matterhorn Ski Paradise.
Restaurant - Hotel Sonnmatten, a 3.5-star establishment with a 9.0 rating, provides kids' meals, toys for babies and children, books, highchairs, and cribs. A playground is also available, and it is located just 0.3 km from Forest Fun Park.
Finally, the 4.5-star Hotel Firefly, with a remarkable 9.8 rating, offers slippers for children, sofa beds, cribs, and a pool. It is located 0.4 km from Zermatt-Matterhorn Ski Paradise. Find more child-friendly accommodations in Zermatt
The 5-star Grand Hotel Zermatterhof, with an impressive 9.6 rating, is highly regarded for its central location and excellent service. Guests often highlight the fantastic staff and good food. Amenities include a fireplace, designer toiletries, and a restaurant with garden views. It is conveniently located just 0.4 km from the Zermatt Visitor Centre.
Another superb option is the 5-star La Vue - Zermatt Luxury Living Appartements, which boasts a great 10.0 rating. These luxury apartments offer stunning mountain views, designer toiletries, and premium bedding. Guests appreciate the comfortable suites and good location, with the Zermatt-Matterhorn Ski Paradise just 0.5 km away.
The 5-star Mont Cervin Palace also has a 9.6 rating and is praised for its wonderful staff, amazing amenities, and excellent food. This hotel offers 24-hour room service, suites, and mountain views. It's well-situated, being only 0.6 km from the Zermatt-Matterhorn Ski Paradise.
For a truly elevated experience, the 5-star Riffelalp Resort 2222m, rated 9.8, offers breathtaking mountain views and is known for its incredible staff. Amenities include designer toiletries, premium bedding, and bathrobes. It is located 1.4 km from Furi - Riffelberg.
Finally, The Omnia, a 5-star hotel with a great 10.0 rating, is known for its friendly staff and mountain views. It features an alfresco restaurant and offers suites. The hotel is conveniently located 0.7 km from the Zermatt-Matterhorn Ski Paradise. Find more luxury hotels in Zermatt
The 4.5-star SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel, with a superb 10.0 rating, provides both a free buffet breakfast and a free breakfast. Guests frequently praise the friendly and helpful staff, the excellent service, and the wonderful breakfast. The hotel also features a full-service spa with a steam room, body treatments, and various massages. It is located 1.1 km from Zermatt - Furi.
The 5-star The Omnia, also boasting a 10.0 rating, offers a free breakfast, including a full breakfast. This hotel is much-loved for its incredibly friendly staff. It is situated 1.0 km from Zermatt - Furi and includes a full-service spa with various massage options.
The 4.5-star BEAUSiTE Zermatt, rated 9.8, provides a free buffet breakfast and a general free breakfast. Guests consistently highlight the wonderful and delicious breakfast, the extremely helpful and amazing staff, and the fantastic location. It is 0.9 km from Zermatt - Furi and is a good choice for those interested in skiing, with nearby ski lifts and ski rentals.
The 4.5-star Hotel Garni Matterhorn Focus AG, with a 9.8 rating, also offers a free buffet breakfast and an additional free breakfast. Visitors often praise the helpful and amazing staff, the fantastic breakfast, and the beautiful rooms. The hotel is conveniently located just 0.1 km from Zermatt - Furi and is ideal for ski enthusiasts.
The 3-star Hotel Romantica, rated 9.8, includes a free breakfast and a free buffet breakfast. Guests appreciate the comfortable and clean rooms, the fantastic breakfast, and the incredible staff. It is located 0.7 km from Zermatt - Furi and offers easy access to various ski activities. Find more hotels with free breakfast in Zermatt
The 4-star Hotel ZERMAMA Zermatt, with an excellent 9.6 rating, is highly praised for its clean and amazing rooms, friendly and helpful staff, and excellent food. It is conveniently located near Zermatt-Matterhorn Ski Paradise, just 0.6 km away, and Tour Monte Rosa, 0.3 km away. This hotel also offers a variety of amenities for snow sports enthusiasts, including ski lift access, ski rental, and ski lessons nearby.
Another great option is the 3.5-star Hotel Hemizeus & Iremia Spa, rated 9.4. Guests frequently praise its nice breakfast buffet, great location, and modern rooms. It is situated close to Zermatt-Matterhorn Ski Paradise, 0.7 km away, and Furi - Riffelberg, 1.5 km away. This hotel is ideal for those who enjoy mountain activities, with mountain climbing and mountain biking options, as well as ski-in/ski-out access and a shuttle to the ski area.
Artist Apartments & Hotel Garni, a 3-star hotel with a 9.6 rating, is also a fantastic choice. It is top for its proximity to Zermatt-Matterhorn Ski Paradise, just 0.2 km away. The hotel offers mountain views and is close to ski rental, cross-country skiing, and downhill skiing facilities. See all boutique hotels in Zermatt
The 3-star Hotel Welschen Zermatt, with an impressive 9.6 rating, offers comfortable stays with free WiFi, complimentary buffet breakfast, and free toiletries. Guests can also benefit from a free pickup service from the train station. It is located 1.1 km from Zermatt - Furi.
Another excellent choice is the 3-star Alpenblick, rated 9.2. This hotel provides free breakfast, including a buffet, and a complimentary on-site ski shuttle. Guests frequently praise its great breakfast, comfortable and clean rooms, and friendly staff. It is conveniently situated just 0.3 km from Zermatt - Furi.
The 3-star Hotel Butterfly, with a 9.2 rating, is a popular option. It includes free buffet breakfast, free WiFi, and a complimentary area shuttle. Travellers often highlight the friendly and helpful staff, delicious breakfast, and comfortable rooms. It is 1.0 km from Zermatt - Furi.
The 3-star Arca Aparthotel & Spa, boasting a 9.6 rating, offers free breakfast, free toiletries, and free WiFi. Guests appreciate the excellent breakfast, convenient facilities, and great location. It is 1.4 km from Zermatt - Furi.
Finally, the 3-star Hotel Jägerhof, rated 9.4, provides free train station pickup, complimentary buffet breakfast, and free WiFi. Reviewers frequently praise the friendly and helpful staff, clean and quiet rooms, and fabulous breakfast. It is located 0.5 km from Zermatt - Furi. View all budget hotels in Zermatt
What are the most romantic hotels in Zermatt for couples?
The 5-star The Omnia, boasting a great 10.0 rating, offers an exquisite experience with its comprehensive spa services, including Swedish, hot stone, and deep tissue massages, along with aromatherapy treatments. Guests frequently praise the incredibly friendly staff who ensure a memorable visit. Enjoy stunning mountain views from this luxurious retreat, which is conveniently located just 0.7 km from Zermatt-Matterhorn Ski Paradise.
Another excellent choice is the 4.5-star BEAUSiTE Zermatt, rated 9.8. This hotel provides magnificent mountain views and features a private indoor hot tub, great for a relaxing time together. Guests consistently praise the wonderful and delicious breakfast, the extremely helpful staff, and the fantastic location. It is also well-situated, being only 0.4 km from Zermatt-Matterhorn Ski Paradise.
The 4.5-star Hotel Garni Matterhorn Focus AG, with a 9.8 rating, is also highly recommended. This hotel offers a spa with a hot tub and balconies that provide wonderful mountain views, creating a serene setting for couples. Guests frequently highlight the helpful and amazing staff, the fantastic breakfast, and the beautiful rooms. Its proximity to Zermatt - Furi, just 0.1 km away, makes it very convenient. See all romantic hotels in Zermatt
What are the best hotels in Zermatt near Zermatt-Matterhorn Ski Paradise?
The 4.5-star BEAUSiTE Zermatt, with an excellent 9.8 rating, is located just 0.4 km from Zermatt-Matterhorn Ski Paradise. This hotel is praised for its amazing staff and delicious breakfast. It also offers connecting rooms and rollaway extra beds, along with bathrobes and slippers for children, making it very convenient for families. Many rooms provide beautiful mountain views.
Another great option is the 4.5-star Hotel Garni Matterhorn Focus AG, also rated 9.8. This hotel is 0.6 km from Zermatt-Matterhorn Ski Paradise and is notably close to Forest Fun Park, just 0.3 km away. It offers amenities like ski passes, ski rental, and ski lessons nearby, making it ideal for ski enthusiasts. Guests frequently praise its helpful staff and fantastic breakfast.
The SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel, a 4.5-star hotel with a great 10.0 rating, is situated 0.8 km from Zermatt-Matterhorn Ski Paradise. Guests consistently highlight the friendly and helpful staff, the great location, and the great breakfast. The hotel provides amenities such as free cribs and children's slippers and bathrobes, along with mountain views and nearby mountain climbing and mountain biking opportunities.
When is the best time to go to Zermatt?
The best time to visit Zermatt is during the winter ski season, from December to April, or the summer hiking season, from June to September.
For winter sports enthusiasts, the period from mid-December to late March offers the most reliable snow conditions for skiing and snowboarding. The slopes are typically well-maintained, and the village buzzes with activity. Early December and April can also be good, often with fewer crowds and potentially better value for accommodation, though snow cover might be less extensive.
Summer in Zermatt, from June to September, is ideal for hiking, mountain biking, and exploring the alpine scenery. The weather is generally pleasant, and the cable cars and mountain railways are fully operational, providing access to a vast network of trails. July and August are the warmest months, great for those who enjoy long days outdoors.
Where can I find the best nightlife in Zermatt?
Zermatt offers a good range of nightlife options, mostly concentrated around the village centre. You'll find a mix of pubs, bars, and a few spots for dancing.
The main street, Bahnhofstrasse, and the streets immediately off it, are where you'll find the majority of the evening establishments. There are several traditional Swiss pubs here, often featuring live folk music in the early evening. You'll also find bars specialising in craft beers or cocktails, many with outdoor terraces that are popular during warmer months.
For those looking to dance, there are a couple of places that open later, usually found off the main thoroughfare. These typically play a mix of popular music and stay open until the early hours.
Many of the hotels also have their own bars, some with a more refined setting, offering a quieter spot for a drink.
Can I cancel my hotel reservation on Expedia?
You can cancel your hotel reservation on Expedia, though it depends on the cancellation policy of your booking. Most bookings are refundable if canceled within 24-48 hours of the scheduled arrival. Be sure to check your booking confirmation for the exact cancellation policy. If free cancellation is available, you can cancel directly through your Expedia account by logging in, going to "My Trips", and selecting your reservation. To find flexible deals, filter your search by "Fully refundable property" for hotels in Zermatt.
How much is the nightly rate at a Zermatt hotel?
Prices for hotels in Zermatt often vary, but you can find a great deal from CA $180 on Expedia. All sorts of factors affect price, such as the time of year or the days of the week you choose for your stay. Find the best deals by being flexible with your dates, and sort search results by "Price: low to high" for the cheapest rate.