Zemrane Vacation Packages

I booked a room at Riad Lalla Khadija, but when I arrived, they sent me to a different property instead of the one I had reserved. This was not what I booked or expected. To make matters worse, I also saw a rat at the property they moved me to, which was completely unacceptable and made me feel very uncomfortable.

The location is perfect! About a 15 - 20 minute walk to Souk (Popular Shopping Area) and the Big Square (More shopping, restaurants, local entertainment, banks etc). If you’ve never been to Marrakech before, particularly Raid, the properties do not have much signage and the buildings all look the same. We were able to identify the property when we got to the location on Google Maps by a unique wooden door. Which would be extremely difficult to find especially if you’re checking in at night. Which was the case for us so we had to ask a few locals to help us. However, once you get through those doors you’ll love it! The aesthetics are just like the images, the staff is friendly and extremely helpful. They assisted us to navigate through the city, book tours, and get taxis. Would definitely recommend!

Chambre propre et grande avec beaucoup de rangement mais salle de bain plus petite qui mériterait une mise à niveau. Piscine vraiment petite et peu utilisable. Peu d’espace commun disponible, notamment terrasse en rénovation. Isolation des chambres, nous entendons les voisins et les bruits sur la terrasse rénovation. . L’emplacement est dans une petite ruelle très cachée, malheureusement la ruelle n’est pas nettoyée énormément de vidange et peu éclairée. Les déjeuners étaient décevants comparé au autres hébergement que nous avons fait. Chambre propre et personnel courtois

Small riad located outside the medina. You need to be prepared to deal with staff who can be quite persistent in trying to sell extra services despite our refusals. We eventually booked and paid for an airport transfer through them. They had also offered us a takeaway breakfast, which we never received. We ended up without transportation in the middle of the night, having to figure things out ourselves, and they refused to issue a refund