Zall-Herr Vacation Packages

Clean room, good breakfast with an amazing roof top view, 2 minutes walk to the promenade.

Incredible view on Saranda Bay! Really nice owners, servers, staff really looking to help you. Away from the crowds, a really peacefull place! Thank you also to Rania (hotel desk) and Deborah (server) for the great service!!!

Nice staff, great location

The hotel is greatly located within walking distance of many restaurants, bars and activities. Being a Meliá rewards member, I asked if I can add my membership to my reservation to which the front desk staff said they are not aware of what that is. Upon accessing the WiFi, I realised it was password protected, the password was not given at check in. The spa which was an amenity at the hotel did not offer massages over the weekend because nobody was available to do it. For breakfast, my friend who is gluten and lactose intolerant asked for gluten free bread which they didn’t have and also they didn’t have any milk alternatives. I mentioned this to the front desk staff at checkout who then indicated that dietary needs should have been mentioned to them at check in so that they can make accommodations. Again, this was not communicated to us, making it impossible to highlight this at check in. The room was clean and the view from our room was amazing. This property was rated 5 stars and for someone who has used other Meliá affiliated hotels in other countries, I was sure left disappointed. They do have some standards to improve.