Find Hotels by Extended Stay America in Worcester

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"The staff is very friendly and professional, and the location is great for events at UPenn. The room and facilities overall could have been a bit cleaner and more organized when I first arrived, but it wasn’t anything major. There was also some distracting construction noise in the mornings, but I’m sure that’s temporary. "

"There was no refrigerator in the room and no ice machine on the property. "

"Our room was perfect-clean, comfy & quiet. Ate at restaurant/bar both nights of our stay. Friendly staff everywhere we went within hotel"

"This hotel was dirty. The room wasnt swept, our room didnt have carpet and the floors even felt nasty when walking on it. There was dried pee behind the toilet in our bathroom. We had 1 wash cloth and 2 towels when arriving to our room. Then i tried to get more and they brought me 2 towels and that was it for the whole trip. We booked through Expedia and paid ahead for 3 night stay. NOT 1 time did they take our trash, bring new towels, take our old ones ect. The beds were uncomfortable and one had a dip in the middle due to being so worn. The Sofa bed was UNACCEPTABLE/UNSAFE, theres springs poking out of it, no cushion at all, straight springs, I took pictures of it! The tv made an awful static noise. The front desk has a sign out non stop saying they are away from the desk. Breakfast, well there is nothing, and if there is, its a mess, not maintained or refilled, and unsanitary. This was the dirtiest hotel I have ever stayed at! Every floor has an ice machine, and EVERYONE is BROKEN! The pool is so packed you cant move, the chlorine is so high it burns your eyes just to sit in the pool room area. Total waste of money and straight disappointment! "

"My check in experience, was exceptional. The hotel stay was amazingly beautiful. I love everything about this hotel.❤️ "

"This is a condo apartments not a full service hotel. It is very nice but if your expecting any amenities and servi e there is little of that. Would stay again. "

"great location across from mall and dining within walking distance. "

"It was a very comfortable stay. Must say it was not meant for short ladies. The magnified mirror was above my head!! Kinda used to that. Bar was great and the food was delicious. We could tell they could have used a little more help in the kitchen."